```Duties```
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document vehicle issues
- Schedule appointments and manage service requests
- Communicate with technicians to ensure timely completion of repairs
- Provide estimates for repairs and explain services to customers
- Upsell additional services and products as appropriate
- Maintain accurate records of customer interactions and transactions

```Experience```
- Previous experience in a similar role as a Service Writer or Service Advisor is preferred
- Knowledge of vehicle maintenance and repair processes
- Familiarity with diesel engine repair, automotive diagnostics, oil changes, brake repairs, shocks/struts alignment, and other common automotive services
- Strong customer service skills with the ability to effectively communicate with customers and technicians
- Sales experience is a plus

Note: The job description should not contain any contact information such as email or phone number.

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Day range:

• Monday to Friday
• Rotating weekends

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Rotating shift

Work Location: In person