Job Summary :

Computer Systems Specialist

2. Primary Responsibilities :

• Provide consultations and solution recommendations for ODOT's Enterprise Content Management (ECM) software ProjectWise tool.
• Create as-is and to-be process documentation.
• Use various information gathering techniques (e.g., interviews, facilitation, diagrams) to gather, define, and document complex business data requirements from Business teams.
• Identify areas for improvement in current systems.
• Collaborate with business partners and stakeholders in the development and improvement of business processes related to ECM.
• Conduct, document, and present impact analyses.
• Create and support the creation of functional specifications for data models, customizations, extracts, and reports.
• Develop design changes in the asset management software and collaborate on integration into the existing business production environment.
• Plan and support data cleanup activities.
• Prepare test data, implement, and support test activities including creating test plans and test cases; test enhancements and track results.
• Create and implement regression test plans and test cases.
• Plan and support user acceptance testing.
• Coordinate with other team members to reach project milestones and deadlines.
• Engage and build strong working relationships with IT, Business, and Sourcing partners.
• Create training materials for Business and technical audiences, including User Guides, Job Aids, PowerPoint presentations, and training data.
• Conduct in-person and remote training for Business and technical audiences.
• Troubleshoot issues, determine causes, and provide options for fixing the issues.

3. Required Skills and Qualifications :

• Experience with ECM software (specifically, Bentley's ProjectWise software).
• Business analysis skills.
• Strong communication skills (verbal and written).
• Development and systems / data analyst skills for release development tasks.
• Testing / analysis skills for release development and acceptance testing tasks.
• Ability to produce business analysis deliverables : business process and workflow diagrams, system requirements, design specifications, and training and testing materials.
• Ability to complete work without direct supervision.
• Proficient in soft skills with an emphasis on customer relations, time-management, critical thinking, and organizational skills.

4. Location Requirements :

• Candidate must be local or willing to commute or relocate.

Last updated : 2024-05-24