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ADDITIONAL NOTES | Additional documents must be uploaded with resume, please review requirements closely |
PROJECT NAME | District Network and Technical Support |
PROJECT DETAILS | The State of Mississippi Department of Education (MDE) is seeking qualified vendors to provide network and technical support services on a statewide basis to local schools and school districts. MDE believes these services are an important part of fulfilling the State Board of Education's responsibility to support school districts in their mission to educate children. As published in the Mississippi State Board of Education Policy Manual under Section 102 Responsibilities of the Mississippi Board of Education, "The Board also regulates all matters arising in the practical administration of the school system not otherwise provided for." Mississippi school districts are required to use several software applications implemented by MDE; therefore, MDE desires a mechanism to assist school districts in maintaining stable technology infrastructure. |
JOB DESCRIPTION | SCOPE OF WORK The following is a range of anticipated tasks to be performed:
The scope of this LOC does not include application software support, such as de-bugging, enhancements and ad hoc report generation. |
REQUIRED DEGREE | Bachelor's degree |
REQUIRED CERTIFICATION(S) |
|
# YEARS | |
2 years | |
Microsoft Exchange 2013 (or higher) experience | 2 years |
Microsoft Server 2016 (or higher) experience | 2 years |
Routing and switching experience | 3 years |
Google G Suite and/or Microsoft Office 365 | 2 years |
Microsoft Azure Active Directory and Intune | 2 years |
Experience implementing audio-visual communications (video conferencing) using H.323 protocol | 1 year |
Experience developing and delivering technical training in a classroom setting | 2 years |
Project management experience for hardware and software implementation projects | 2 years |
WAN, LAN and network design experience, including development of layouts and specifications | 2 years |
Microsoft Certified Systems Engineer (MSCE), Microsoft Certified IT Professional Server Administrator (MCITP- SA), or Microsoft Certified IT Professional Enterprise Administrator (MCITP-EA) | 3 years |
Cisco Certified Network Associate (CCNA) with experience including, but not limited to, connecting into routers via PCs and laptops, examining interfaces, pinging and tracing routes; and basic IP configuration | 3 years |
Microsoft Windows 10 and 11 experience | 6 months |
Mac OS 10.11 or higher | 2 years |
Microsoft SQL Server 2012 or higher | 2 years |
Server and workstation virtualization experience | 3 years |
Firewall configuration experience | 3 years |
Experience in MDM technologies for setting up and managing devices on and off campus such as Google Admin Console, Intune for Education, JAMF, etc. | 2 years |
Experience in setting up and managing a web filter for devices on and off campus | 2 years |
Experience in implementing remote support solutions for devices on or off campus | 2 years |
Wireless/Wi-Fi Networking Experience | 2 Years |
Ability to interact with functional users and technical staff regarding business and information technology needs | No minimum requirement specified |
Ability to listen and solve problems | No minimum requirement specified |
Ability to create and maintain documentation | No minimum requirement specified |
Ability to quickly and efficiently manage multiple tasks and projects | No minimum requirement specified |
Ability to effectively work with team members in multiple geographic locations throughout Mississippi | No minimum requirement specified |
Preference given to candidates with the below skills/experience. Must also meet minimum requirements. | |
REQUIRED SKILLS/EXPERIENCE | # YEARS |
Three (3) references of submitted candidates required. Please provide the following information. Must submit with resume.
| No min. |
Full Time
$70k-87k (estimate)
04/17/2024
04/21/2024
ricefwtech.com
Okemos, MI
25 - 50