Summary/Objective: A Restaurant Manager is responsible for maintaining guest service in the food area, oversees and is accountable for the food service in assigned store, which includes ensuring maximum sales and profitability through merchandise inventory, expense control, and managing food operating costs.

JOB DESCRIPTION

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Mission Statement: knowledge of and use of mission statement and core values.
2. Guest Focus: Ensure that each guest receives outstanding guest service by providing a guest friendly environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest service.
3. Profitable Sales: Assist general manager in offering suggestions on how to achieve the budgeted sales and maintain budgeted gross Profit in food areas.
4. Financials: Control shrink, expenses and payroll.
5. In-stocks: Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations; signing, and assortment in Food Service; ensure Food area is adequately stocked within district.
6. Goals and Objectives: Review store trends and recommend changes for maximizing goals and objectives.
7. Policies and Procedures: Ensure compliance with all policies and procedures
8. Performance Review: Continually evaluate and communicate performance issues and actively recruit Food Service employees.
9. Talent Management: Train and develop store food service employees; direct and monitor training and development for employees on food service team.
10. Freshness and Cleanliness: Must be able to ensure product quality of all deli food items prepared consistent with state, local, and company standards, and ensure area is clean, neat and meeting company standards.

Competencies:

1. Financial Management.
2. Ethical Conduct.
3. Customer/Client Focus.
4. Learning Orientation.
5. Performance Management.
6. Leadership.
7. Communication Proficiency.

Supervisory responsibilities:

This position has direct supervision of food service employees

Work Environment:

This job operates in a retail environment with merchandise displays and items available for purchase in inventory.

Physical Demands:

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position type/Hours of work:

This position regularly requires flexible schedules, long hours, and frequent weekend work.

Travel:

Less than 5% to help out sister stores when needed, or attend needed trainings.

Required Education and Experience:

1. Must have high school diploma, GED, or equivalent.
2. Must follow company training program and pass appropriate tests and other deli operation requirements.

Additional Eligibility requirements post hire (depending on store):

1. Deli Certification

1. Hot Stuff Pizza

1. Chester Fried Chicken
2. Food Safety and Sanitation Certification
3. Serve safe class

Disclaimer:

Nothing in this job description restricts managements right to assign or reassign duties and responsibilities at any time. This description reflects managements assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.

EEO Statement:

Rhodes 101 Stops provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rhodes 101 Stops complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. Rhodes 101 stops expressly prohibits any form of workplace harassment based on race, color, religion, gender sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference and the ability of Rhodes 101 employees to perform their job duties may result in discipline up to and including discharge.