1 Operations Supervisor Job in North, RI
Rhode Island Fast Ferry is Hiring an Operations Supervisor Near North, RI
Looking for a career at a cutting-edge, growing company? Rhode Island Fast Ferry, the fastest growing marine transportation company in Rhode Island, is hiring!
Located in Quonset Point, North Kingstown, RIFF is seeking an Operations Supervisor, working shoreside on-site at our Quonset Point, North Kingstown, RI headquarters. This is a full-time, year-round role supporting our ferry operations, sightseeing cruises, and the commercial division of RIFF operating in the offshore wind industry, Atlantic Wind Transfers.
Job Description: The Operations Supervisor reports to the Operations Manager and forms a critical part of the Shoreside Management Team, assisting in overseeing the safe and efficient operation of our businesses. We look to hire team players that like to work hard, have fun at work and treat customers to an extremely high level of service. The role of an Operations Supervisor is wide ranging, encompassing a variety of customer service, operational, management and support tasks.
Essential Duties & Responsibilities:
- Able to work a flexible schedule to support coverage of vessel operations.
- Work successfully alongside, leading our team daily, on major summer holidays and weekends to efficiently operate our services and troubleshoot any guest challenges.
- Assist Operations Manager in ensuring the successful operation of all company vessels and services.
- Oversee Shoreside Staff - Assistant Managers, Ticket Agents/Customer Service Representatives, and Parking Lot Attendants. Be prepared to troubleshoot problems, train staff, and enforce company policies.
- Provide performance feedback, training, coaching, developing and support recruiting efforts.
- Resolve guest issues when escalated. Investigate and resolve conflicts and complaints in a timely and professional manner.
- Successful proper cash handling, maintenance of sales and accounting documents required for closeouts.
- Be extremely tech-literate and develop comprehensive knowledge of company computer systems. Serve as an admin of all company ticketing, timeclock, communication, and vessel operations management systems.
- Serve as Group Sales Manager - management of all group bookings from sale to sailing.
- Coordinate with vessel crews to ensure boarding of vessels is completed in a safe, timely manner.
- Work with a safe mindset – ensure that crew and staff follow all safety policies, guidelines, and best practices. Take overall responsibility and accountability for the prevention of work-related injuries by communicating risks and hazards on the job.
- Be an energetic, outgoing, positive role model for your staff and coworkers.
- Ensure that all company policies are followed in accordance with policy documents and Internal Management System.
- Completes other duties as assigned.
Qualifications: Applicants must be self-motivated, high-energy, have an extremely positive attitude and great communication skills.
- Minimum of three years supervisory experience working in a service-oriented environment.
- College degree preferred, may consider experience in lieu of degree.
- Minimum of two years work experience using Point of Sale systems.
- Strong leadership, customer service, organizational, analytical and planning skills.
- Strong multi-tasking and troubleshooting skills in a fast-paced work environment.
- Strong interpersonal and communication (written, oral & listening) skills.
- Proficiency in Microsoft Office programs; ability to act as admin in host of business and operational management computer systems.
- This position requires open, flexible availability to include a schedule not limited to days, afternoons, evenings, weekends and holidays.
- Walk, stand, sit and work in all types of weather for extended periods.
We are a close-knit group of high energy, positive people looking for outgoing, energetic additions to our team.
Please apply by completing an application online at
https://rhodeislandfastferry.typeform.com/to/frzR29
Applicants submitting solely a resume without a completed application will not be considered.
Rhode Island Fast Ferry
1347 Roger Williams Way
North Kingstown, RI 02852
401-295-4040
www.fastferry.com
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- On call
- Weekends as needed
Work Location: In person
Job Summary
Full Time
Transportation
$65k-82k (estimate)
04/26/2024
06/24/2024
vineyardfastferry.com
NORTH KINGSTOWN, RI
<25
2002
CHARLES A DONADIO JR
<$5M
Transportation
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The job skills required for Operations Supervisor include Customer Service, Leadership, Planning, Transportation, Microsoft Office, Team Management, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Supervisor positions, which can be used as a reference in future career path planning. As an Operations Supervisor, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Supervisor. You can explore the career advancement for an Operations Supervisor below and select your interested title to get hiring information.
If you are interested in becoming an Operations Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Operations supervisors oversee all the activities within a specific department or area of an organization.
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Operations supervisors are responsible for leading and supervising a group of employees.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Operations Supervisor jobs
Supervisors must use active listening skills to understand employee complaints and to work with them to reach a solution.
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Step 3: View the best colleges and universities for Operations Supervisor.
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