Donor Recruitment Associate

Job Locations

US-RI-Providence

2024-5653

Category

Marketing / Sales

Work Location Type

Physical

Type

Regular Full-Time

Overview

In 1979, the Rhode Island Blood Center was established by the hospitals in Rhode Island as a private, not for profit agency to collect, test, and distribute blood products.

Today, the Rhode Blood Center is a division of New York Blood Center and is among the nation's premium providers of blood products and services and an integral part of the Rhode Island community's health care system.

As of December 2018, the Rhode Island Blood Center employs approximately 320 full- and part-time employees. Our employees are committed to the Blood Center's mission of providing a safe and adequate blood for patients within our community.

We seek individuals who are caring and compassionate, who take pride in their work, and are looking for a rewarding experience.

At the Rhode Island Blood Center, you not only have a job but also the opportunity to make a difference.

For more information about a career with us, please watch the video below :

Career in Blood" video

Responsibilities

Position Summary :

Perform liaison and support activities related to recruitment management of sponsors, coordinators and donors including administrative paperwork, sponsor and donor communications, data base queries, web searches, dissemination of daily collection performance, special event coverage, and the distribution and creation of drive media and promotional materials.

Primary Duties :

Coordinate communications between sponsors, coordinators, donors, Account Managers, and the blood center. Serve as primary point of contact for the Account Managers when they are not in the office and provides back-up and support coverage as needed :

Answer and / or work with Account Managers to resolve general questions, recruitment issues, solve problems, and update / maintain donor information.

• Create and provide promotional materials to Account Managers.
• Uses software systems to produce queries, donor lists and other applicable reports / forms.
• Maintains accurate records. This includes computer data entry, appointment schedules, and written records.
• Possesses a clear understanding of the donation process and donor deferral guidelines and procedures. Refers donor inquiries to appropriate personnel.

Respects confidentiality regarding donor information and materials related to the Blood Bank.

• Recruit blood donors at off-site events such as health fairs, sign up sessions or day of blood drives.
• Helps with additional projects as needed.
• Produces and executes mobile emails and text messages.

Administrative duties include :

• Working with purchasing to quote, order and produce purchase orders.
• Invoice coding for accounting.
• Tracking and ordering of supplies.
• Organization of work room.
• Oversight of workroom equipment.
• Assist in the sorting, tracking and distribution of promotional supplies.

Qualifications

Education :

High school diploma or GED.

Associates or bachelor's degree preferred.

Experience :

2 year's experience in customer service, sales, and / or administrative support.

Demonstrated working knowledge of Microsoft Suite.

Knowledge :

• Read and interpret medical, technical, regulatory and quality procedures
• Working knowledge of Microsoft Word, Office and Outlook
• Computer desktop applications and computer software systems

Skill :

• Effective written and oral communication skills
• Attention to detail and organizational skills
• Accurate in transcription of numbers
• Persuasive and sales

Abilities :

• Resolve problems and customer concerns
• Maintain composure under pressure
• Work in a team environment or independently

Schedule : Monday - Friday

Monday - Friday

8 : 30am - 5 : 00pm

The proposed hourly wage for the Donor Recruitment Associate position is $19.72 to $23.00

Offers made to an individual candidate will depend on a variety of factors, including experience, skills, and job-related education.

Last updated : 2024-02-22