Overview

Manage and provide support for technical programs and services in Paris, France region. Provide a level of support and service which ensures the optimum customer experience. Provide Engineering evaluation of tooling for submission to repair sources or local repair. Relationship building is a key attribute for the selected candidate.

Responsibilities

PROGRAM RESPONSIBILITIES:

• Working with cross functional teams, manage specific projects, products and services in assigned region
• Assist in managing on-hand inventories (to include Rhinestahl and customer owned assets)
• Perform basic to mid-level troubleshooting, evaluations, testing, maintenance and repairs on tooling and equipment
• Review tool drawings for design/manufacturing problem when an issue arises. Disassemble tooling and equipment, identify required modifications, manage logistics associated with modifications, repairs, tests, etc. then reassemble tool (as required) for delivery to the customer
• Coordinate logistics of tooling and equipment movements in and out of Rhinestahl facilities
• Participate in supply chain development and monitoring activities
• Monitor and support Rhinestahl’s GE360 Foam cart maintenance and support program in region
• Build the foundational processes of local entity

TECHNICAL RESPONSIBILITIES:

• Support the Technical and Regional Customer Management teams
• Tooling & equipment on-site project support
• Tooling & equipment OEM support
• Tooling & equipment support related to modifications, upgrades, repairs, calibrations, etc.
• Troubleshooting tooling and equipment (electrical and hydromechanical)

Qualifications

• Fluent in French and English
• Bachelor’s degree or equivalent experience
• 5 years related professional experience in tooling/support equipment, Aviation maintenance or Aviation field service preferred (technical experience required)
• Tooling & equipment design, manufacturing, or production experience
• Project/Program Management, presentation and communication (verbal and written) skills
• Computer literacy including Microsoft Excel and Power point and ERP systems
• Ability to multitask, strong organizational skills
• Self-motivation, strong attention to detail, and accuracy
• Ability to read and fully understand tool drawings from an engineering perspective
• Ability to read and fully understand aviation engine, aircraft and general procedure manuals
• Skills pertaining to mechanical evaluations and repairs of a wide range of equipment
• Physical condition of the candidate should allow them to perform manual labor and tasks for up to 8 hours during the day if required
• Ability to lift and carry up to 50lbs
• Travel around assigned region to customer sites will be required along with occasional visits to the USA for team building and training events
• Ability to interact effectively at various levels within the customer’s organization

EEO-M/F/Disabled/Vets