POSITION TITLE: Float MA/Nurse for Dallas/Plano/Frisco/Flower Mound

Job Summary:

The float MA will handlephone calls and voicemail from the patients who are seeking medical informationand/or medical attention. The float MA will address patient clinical questions,explaining/documenting laboratory results and pathology results, calling inprescription refills, explaining procedures/treatments, initiating priorauthorizations, and scheduling.

Minimum Job Requirements:

Education and Experience:

- High school Diploma

- Medical Assistant office experience

- EMR experience required

- E Clinical Works experience preferred

- Travel is required

Essential Skills and Abilities:

- Ability to keep accurate records

- Competent organizational skills

- Ability to handle stressful situations

- Ability to meet deadlines and multitask

- Excellent oral/written communication skills

- Excellent interpersonal skills

- Understanding of the anatomy of the skin

- Dependable and capable of being on time

- Empathetic with patient’s needs and concerns

- Positive and professional attitude

- Must demonstrate the ability to communicate effectivelywith all members of the healthcare team, patients, and communityrepresentatives

Primary Duties:

- Travel between offices to aid in coverage

- Answering phone callsand voicemails

- Answering patientclinical questions

- Review medical historyand counsel patients regarding their clinical status and need for further evaluationor treatment

- Evaluate a newcomplaint by phone and triage to emergent, urgent, or routine appointment

- Prepare/sendconsultation letters with results or recommendations to referring physicians

- Locate laboratoryresults not yet in the patient’s medical records

- Explaining/documentinglaboratory results and pathology results

- Calling in prescriptionrefills

- Explaining proceduresand treatments

- Initiating priorauthorizations

- Schedules appointmentsand urgent visits as appropriate

- Documenting allinformation into the computer system

- Maintainingconfidentiality of all patient information

- Adheres to policies/safetypractices

- Performs other dutiesas assigned

Job Type:

Full-time

Experience:

Medical Assistant: 2 years

Certification:

Medical Assistant: 2 years

Education:

High school diploma or equivalent

Benefits:

We offer excellentcomprehensive benefits package, including paid vacation and holidays; medical,dental, vision, disability & life insurance, and 401k with a companymatch once employee is vested.