1 Patient Coordinator Job in Kingston, PA
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Rezolut is Hiring a Patient Coordinator Near Kingston, PA
- Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests. Provide the first available appointment by matching patient preferences with specific scheduling guidelines.
- Collect and coordinate accurate basic registration, demographic, and insurance information.
- Process multi-channel messages related to patient and physician requests.
- Assist in preparing patients for imaging exams.
- Functions as a team member to organize and prioritize responsibilities to complete daily work assignments.
- Greets customers in a polite and prompt manner.
- Kindly and patiently assists clients by answering their questions and helping with their requests.
- Ensures necessary information/scripts/paperwork are in order prior to patients’ arrival.
- Accurately completes the registration process, enters patient information in the RIS and verifies discrepancies in patient information with patients and referrers as needed.
- Reviews or completes exam questionnaires with patient as required.
- Scans appropriate information to patient chart in RIS.
- Anticipates and provides assistance to accommodate patients having difficulty ambulating and completing forms.
- Creates detailed notes in patient chart in RIS documenting pertinent information.
- Maintains patient confidentiality.
- Delivers patients to appropriate modality when needed.
- Answers and directs incoming calls in a courteous and professional manner-identifies center and self.
- Schedules appointments and ensures appointment hours are filled in accordance with appointment scheduling guidelines.
- Demonstrates a working knowledge of employed information systems.
- Demonstrates enthusiastic commitment to providing excellent customer service.
- Confirms appointments and follows-up with patients regarding missed appointments.
- Maintains telephone call list to notify patients of openings or changes in appointment times and schedule accordingly.
- Communicates with technologists to keep patient flow moving
- Communicates schedule delays with patients and their families.
- Maintains work area in a neat and orderly manner.
- Performs other related duties as directed.
- Service Excellence : The Front Desk and Registration staff is the first impression of the office for patients and their families and as such, will demonstrate the highest level of customer service when greeting and speaking with clients. Communicates in a way that conveys sympathy and respect to a diverse patient and work population. Takes ownership for determining a customer’s needs and offering ways to help.
- Communication: Rephrases/summarizes what the speaker is saying. Speaks and writes clearly, concisely and to the point. Makes sure important information is communicated promptly and accurately.
- Commitment: Demonstrates initiative in completing daily assignments. Perseveres when he or she feels they have developed an innovative solution.
- Flexibility: Open to new ways of thinking. Adapts quickly to new techniques and work methods. Handles multiple priorities successfully.
- Problem-Solving: Recognizes and communicates problems to the right person/system. Offers constructive ideas/suggestions for solving problems.
- Team Player: Collaborates effectively with people at all levels. Shares new information with employees, physicians, and support service personnel. Shows flexibility and can shift focus quickly to accommodate the physicians or other staff.
Language AbilityAbility to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees of the organization.
Math AbilityAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning AbilityAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer SkillsTo perform this job successfully, an individual should have knowledge of word processing software, internet software, RIS, and PACS.
Education/ExperienceHigh school diploma or general education degree (GED); and two to five years of related experience and/or training; or equivalent combination of education and experience.
EquipmentFax and other related office equipment.
Knowledge, Skills, And Other Abilities
- Customer Service
- Teamwork
- Confidentiality
- Phone Etiquette
- Corporate Compliance
- Professionalism
The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit; use hands; reach with hands and arms; and talk or hear. The employee is frequently required to stand; or walk. The employee is occasionally required to stoop, kneel, crouch or crawl.
Dress RequirementsAll employees must present themselves in a professional manner; casual business attire (i.e.; no denim, shorts or sneakers) or required uniform. Personal hygiene must be well attended to and overall grooming should be neat and orderly.
Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.
Job Summary
Full Time
$68k-84k (estimate)
05/02/2023
06/06/2024
rezolut.com
Atlanta, GA
<25
Related Companies
The job skills required for Patient Coordinator include Front Office, Communicates Effectively, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Coordinator positions, which can be used as a reference in future career path planning. As a Patient Coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Coordinator. You can explore the career advancement for a Patient Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Patient Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Coordinator job description and responsibilities
Patient coordinators can help patients fill prescription orders but may not give a prescription.
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They can assist patients with taking the pills and organizing methods to help patients remember which pills to take and when, but patient coordinators are primarily focused on helping patients follow physicians' orders.
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Maintain heavy communications with patients, referring physicians, and other faculty and staff regarding patient care and administrative responsibilities.
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Patient coordinator should maintain a systematic referral log to correlate patient referrals to other specialists.
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Patient coordinators educate patients about their health conditions and develop a plan to.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Coordinator jobs
A patient coordinator, or care coordinator, works with healthcare professionals, medical staff and patients to manage a patient's healthcare plan.
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Patient coordinator job duties get to make a difference every single time they go to work.
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Patient Coordinators moderately value Working Conditions.
12/25/2021: Dothan, AL
Patient Coordinators need anywhere from a few months to one year of working with experienced employees.
03/14/2022: Springfield, MO
Patient Coordinators may benefit from understanding of specialized subject areas, such as customer and personal service, administrative, or medicine and dentistry knowledge.
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Step 3: View the best colleges and universities for Patient Coordinator.
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