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As a Customer Success Specialist you will be responsible for providing high level customer support to approximately 50- 70 automotive dealerships in a defined area. Functioning as a consultant, you will be responsible for providing excellent support for our products and ensuring that our customers are using the software that they purchased to their full potential. You will provide both on-site and video conference support to customers. Roughly 80% of the time you will be on-site and 20% will be video conference.
Customer Success Specialists work from a home office and will be provided a company car, cell phone, tablet, and printer/scanner equipment.
Requirements:Paid Training! The nature of the position requires you to successfully complete an intensive training program. Training for this role will consist of classroom instruction at our offices in Houston, TX and Dayton, OH, as well as online courses where you will receive in- depth product training and automotive industry knowledge. In addition, you will be paired with mentors across the country where you can apply your classroom knowledge in a real-world setting.
Benefits:We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
Full Time
IT Outsourcing & Consulting
$117k-147k (estimate)
05/14/2023
06/29/2024
reyrey.com
KETTERING, OH
3,000 - 7,500
1866
Private
TOMMY BARRAS
$500M - $1B
IT Outsourcing & Consulting
Reynolds And Reynolds develops a SaaS-based platform that offers CRM, accounting and document management solutions for the automotive retail industry.
The following is the career advancement route for Entry Level Customer Success Specialist positions, which can be used as a reference in future career path planning. As an Entry Level Customer Success Specialist, it can be promoted into senior positions as a Customer Success Associate V that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Entry Level Customer Success Specialist. You can explore the career advancement for an Entry Level Customer Success Specialist below and select your interested title to get hiring information.