Responsibilities:

• Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name

• Use visual cues to seat Guests in either the bar or dining area depending on their preference

• Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff

• Answer incoming calls to the restaurant and provide appropriate service

• Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate

• Tend to special Guest needs and requests

• Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).

• Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies

• Help dining room staff by setting and clearing tables; replenishing water; serving beverages

• Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders

• Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders

• Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders

• Contribute to team effort by accomplishing related results as needed

Requirements:

• Must be able to read menus

• Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance

• Must be able to clearly communicate Guests' needs to W/Ws, Bussers, Managers, etc.

• Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests

• Must be able to walk and stand during entire shift

• Must be able to reach, bend, stoop and wipe

• Must be able to articulate clear greetings and farewells to Guests

• Must be able to understand requests for assistance

• Must be able to carry trays or supplies (10-30 lbs.)

• A desire to help out where needed and work as part of a team

• Passion for providing extraordinary service

• The ability to thrive in a fast-paced environment

• An appetite for learning (and great food)

• Flexibility to work a variety of shifts

• 6 months experience in a full-service restaurant preferred

• Must be upbeat, outgoing and positive

• Must be able to assist Guests and possess great Guest relations skills

• Ability to work positively in a fast-paced environment

• Ability to stand/walk and stay focused and alert for extended periods of time

• Ability to work effectively within a team

• Ability to effectively communicate on the telephone.

Host/Hostess top skills & proficiencies:

• Customer Service

• People Skills

• Professionalism

• High Energy

• Multitask

• Thoroughness

• Planning

• Basic Math

• Teamwork

• Attention to Detail

• Verbal Communication

• Organized

• Flexible

• Management Skills

Job Type: Part-time

Pay: $11.00 - $13.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work Location: In person