Local Search Specialist - Hybrid (Granville, OH)

This hybrid role requires working in our Granville, OH headquarters 2 days per week. Note: we will be moving offices in June to the Polaris area (Westerville, OH) 

We are seeking a friendly, outgoing communicator to join our digital marketing team as a Local Search Specialist. In this role, you'll collaborate with small business clients to support their local search needs that drive real results.

Responsibilities include:

• Having consultative conversations to understand client goals and make recommendations
• Providing exceptional customer service via phone, email, and text
• Analyzing data and creatively solving problems to improve support of the clients digital marketing needs
• Documenting interactions and collaborating cross-functionally to exceed expectations

Requirements:

• 1-2 years experience providing great customer service
• Professional verbal and written communication skills
• Detail and data oriented with ability to switch focus quickly
• Self-motivated and comfortable working across multiple environments
• Interest in evolving your skills in a digital marketing career

This is a perfect opportunity for those looking to leverage their customer service experience and transition into digital marketing. We provide training and growth opportunities to set you up for success and advancement.

Our team is fun, motivated, and diverse. If you want to elevate your skills in a collaborative environment focused on delivering for clients, we encourage you to apply!Send us a note with your experience and what interests you about this type of hybrid marketing/customer service role. We'd love to tell you more about the position and team.

We'd love to consider you if you have ever worked as a:

• Entry Level Account Manager
• Tier III Call Center Representative
• Digital Marketing Specialist

#INDCORP