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ATTENTION : Hickory, NC locals who are looking for full-time employment with a mission driven organization.
This is a remote position :
We are also open to Gainesville, Florida, Corvalis (OR) and Pulman (WA).
Please complete this 6-minute assessment as part of our recruitment process : https : / / assessment.predictiveindex.com / kdR / 75047565-5494-462d-8003-b930d3ff6ae8?type candidateba
Job Summary
The Patient Outreach Representative is responsible for creating and maintaining a positive, engaging, patient experience from program initiation through all activities and experiences with our organization.
This position requires excellent phone-based customer service skills, clear verbal and written communication, ability to follow directions to track and complete a series of complex tasks, basic administrative skills and comfort using technology to track and manage work tasks (Word, Excel, Adobe, and tracking databases).
The successful candidate will enjoy talking on the phone, have a can-do attitude, and an interest in supporting patients, healthcare, and advocacy.
This position is responsible for contacting program participants (patients, caregivers, health care providers, clients) and completing all administrative duties to achieve program goals.
This position is responsible for maintaining strong relationships with patients, clients and internal business operations.
Daily use of internal tracking database will be required for patient information storage, recruitment, and engagement management.
This position is required to account for her / his time through the company time management program. The Specialist position is expected to work 90% on account work and 10% or less on administrative tasks not related to client work.
Essential Job Functions
Minimum Qualifications
Work Environment
This job is remote and routinely uses standard office equipment such as computers, phones, and photocopiers.
Benefits / Perks
Medical, Dental, Vision, STD, LTD, Life Insurance, EAP, 401(k), Paid Time Off, Holidays, Sick pay, internet allowance, cell phone allowance.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing may be required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type / Expected Hours of Work
This is a full-time position.
Other Duties
Duties, responsibilities and activities may change at any time with or without notice.
EEO Statement
Reverba provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military.
Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
Last updated : 2024-05-09
Full Time
$64k-82k (estimate)
05/11/2024
05/24/2024
The job skills required for Outreach representative include Customer Service, Coordination, Microsoft Office, Written Communication, Public Relations, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be an Outreach representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Outreach representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Outreach representative positions, which can be used as a reference in future career path planning. As an Outreach representative, it can be promoted into senior positions as a Top Community Development Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Outreach representative. You can explore the career advancement for an Outreach representative below and select your interested title to get hiring information.