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ALL ABOUT REV WATCHES
REV WATCHES is a merchant and guide into the world of modern horology, curating forward-looking perspectives on timepieces as an essential element to modern living.
We aim to be a trusted timepiece and accessories retailers for consumers and enthusiasts alike. Today, we operate both an online retail platform and a physical retail outlet located at 121 E Main St, Alhambra, CA 91801.
RESPONSIBILITIES
As a Retail & Fulfillment Specialist, you’ll play a critical role in our online and retail store business. In-store, you are the first person customers meet when they enter, and you’ll also be the person who guides them advising, selling, and even setting up their new products.
For our online customers, orders will need to be carefully selected, prepared, and packaged to ensure speed and quality for our customers.
Your typical day will most likely include the following responsibilities :
Create a welcoming experience by authentically greeting all guests
Be attentive to quickly whether a guest needs assistance or wants to interact. Observe body language and verbal clues to be gracefully with your approach
Engage with guests in a genuine way, which includes asking questions to better understand their specific needs
Be knowledgeable about the in-store and online products, and services.
Thank all guests in a genuine way and let them know we’re happy they chose to shop at REV WATCHES
Select items for order pickup, and ship-to-home for online guest orders
Properly prepare, pack and personalize guest orders for shipment using correct materials
Personalize a thank you card to include with each order
Accurately sort and organize all packaged orders for pickup and ship-to-home
Meet guest order promise times to deliver on the guest demand
Own the front-of-house workspace, supplies, and overall store; keep equipment, furniture, merchandising displays, and all areas organized, presentable, and in stock
Properly use equipment while following safety best practices
Follow all safety guidelines, operating procedures, product quality standards
Always demonstrate a culture of ethical conduct, safety and compliance
Support guest services such as cashier, and order pick up
Support marketing with simple in-store product photography and demos.
Maintain an ethical and compliance culture while executing those duties
All other duties based on business needs
Qualifications
In order to make sure we consistently deliver an excellent guest experience, we hire individuals who are focused on operations, process, and efficiency.
Experience in retail business fundamentals including : department sales trends, inventory management, and process efficiency and improvement
Working in a fun and energetic environment makes you excited
Welcoming and helpful attitude toward guests and other team members
Digital and computer savvy - able to adapt to current technology needs
Accurately handle cash register (Square) and operations
Scan, handle and move merchandise efficiently and safely, including occasional lifting or moving merchandise up to 40 pounds
Stable work schedule; regular attendance necessary
WHAT WE ARE LOOKING FOR
We'd love working together if enjoy :
Providing a memorable and positive guest experience (in-store or online)
Dynamic work environment where your contributions and tasks will change based on guest ordering patterns
Learning new technology skills to improve overall workflow and assess your daily business, and utilize reporting to determine how to meet digital demand
The good news is that we have some amazing training that will help teach you everything you need to know to be a Retail & Fulfillment Specialist.
But, there are a few skills you should have from the get-go :
Welcoming and helpful attitude toward guests and other team members
Ability to learn and adapt to current technology needs
Work well both independently and with a team
Resolve guest issues and questions quickly on the spot
Attention to detail and follow a multi-step processes
As is common is the retail industry, we also want to make sure we are clear on a few more basics that we expect :
Ability to accurately handle cash register operations
Climb up and down ladders when occasionally required
Scan, handle and move merchandise efficiently and safely, including occasional lifting or moving merchandise up to 40 pounds
Stable work schedule, regular attendance, and regular training is necessary
To apply, please visit https : / / w.rev.cx / ATLg to complete and submit your application. We will schedule an in person interviewer once after we receive you application and submission.
Last updated : 2024-04-27
Full Time
$64k-82k (estimate)
04/29/2024
05/10/2024
The following is the career advancement route for Fulfillment specialist positions, which can be used as a reference in future career path planning. As a Fulfillment specialist, it can be promoted into senior positions as an Order Fulfillment Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Fulfillment specialist. You can explore the career advancement for a Fulfillment specialist below and select your interested title to get hiring information.
If you are interested in becoming a Fulfillment Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Fulfillment Specialist for your reference.
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