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Member Experience Associate
Retro Fitness Garland, TX
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$112k-173k (estimate)
Full Time 5 Days Ago
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Retro Fitness is Hiring a Member Experience Associate Near Garland, TX

Us:
At Retro Fitness, "Get Real" promises an honest, straightforward, non-intimidating approach to helping our community achieve its fitness goals. With over 170 locations open or under development we have become an attractive fitness destination for consumers because of our inclusive community, state-of-the-art equipment, group fitness classes, personal training, and amenities like massage chairs and tanning. It is a one-stop shop for anyone looking to improve their health in a nurturing environment.
Locations:
Garland
Shifts:
Opening: 4am-9am
Closing: 6pm-midnight

The Member Experience Associate provides our members with an amazing customer experience from the second they walk in.

You:
  • A positive and friendly person
  • Someone who only treats people with kindness and respect
  • Reliable and punctual
  • Passionate about fitness
  • Enjoys multitasking
  • Excellent verbal and written communication skills
  • Strong leader
Must have
  • Proven experience in exceeding expectations at every opportunity
  • Bi-Lingual preferred but not required
  • Ability to provide excellent customer service under all circumstances
  • Strong sense of urgency and problem-solving when it comes to helping customers
  • A positive, upbeat personality.
  • Ability to communicate clearly, professionally, and proactively when needed.
  • Prior experience in sales, retail, or hospitality is helpful.
  • Active CPR/AED certification preferred.
What will you do
  • Greet and check in members as they come in.
  • Sell memberships, retail, and merchandise.
  • Follow up with prospects promptly.
  • Ensure a safe and clean health club environment for members and staff.
  • Follow company policies, procedures, and best practices

Compensation: $12.00 - $17.00 per hour

With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed.
With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey!
Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. For more information, please visit or .

Job Summary

JOB TYPE

Full Time

SALARY

$112k-173k (estimate)

POST DATE

06/03/2024

EXPIRATION DATE

06/16/2024

WEBSITE

retrofitness.com

HEADQUARTERS

PISCATAWAY, NJ

SIZE

25 - 50

FOUNDED

2015

CEO

LOUIS FALZARANO

REVENUE

<$5M

INDUSTRY

Sports & Recreation

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About Retro Fitness

Retro Fitness offers top-of-the-line equipment, group classes, personal training, healthy smoothies, tanning, saunas, child sitting, and cardio theater!

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The following is the career advancement route for Member Experience Associate positions, which can be used as a reference in future career path planning. As a Member Experience Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Experience Associate. You can explore the career advancement for a Member Experience Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Member Experience Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Experience Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Member Experience Associate job description and responsibilities

A customer experience associate ensures that customers who interact with the company's products or services have a positive experience.

05/04/2022: Temple, TX

Their responsibility include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint.

03/05/2022: Oklahoma City, OK

A member experience associate need experience and qualifications in managing a customer relationship and creating a positive experience for the client.

05/09/2022: Cincinnati, OH

If the product you are looking for is out of stock, they will contact other affiliates to check whether it is available at those stores.

04/01/2022: Davenport, IA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Member Experience Associate jobs

All Applicants for the Associate Degree of Education must complete the Associate Degree of Education Personal Statement Form.

03/02/2022: Melbourne, FL

Offer career development programs.

04/18/2022: San Antonio, TX

Maintain client and vendor relationships by servicing with a premier experience mentality.

04/07/2022: Rochester, MN

Step 3: View the best colleges and universities for Member Experience Associate.

Butler University
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