Why You'll Love this Job

Retina Associates of Utah (RAU) is seeking an individual who will be responsible for performing an extensive number of data collection functions, as delegated by the physician to allow for proper professional diagnosis of patients’ conditions. This candidate will support the clinical needs for our practice.

Retina Associates of Utah (RAU) is one of the largest and most respected retina-only ophthalmology practices in Utah, committed to Preserving the Patient's Vision. All Retina Associates of Utah physicians are board certified by the American Board of Ophthalmology and specialize exclusively in diseases and surgery of the retina, vitreous, and macula. Our surgeons have studied at some of the most renowned institutions in the nation and all have graduated at the very top of their classes.

Retina Associates of Utah follows all CDC and local authority protocols to ensure the safety and well-being of the patients, providers, employees and communities.

Retina Associates of Utah is proud to be an Equal Employment Opportunity and an Affirmative Action Employer. We are committed to creating an inclusive work environment that celebrates diversity.

Candidates must be able to travel to various clinics to meet the needs of the patients and providers and support the clinic's hours (Monday - Friday, 8 am to 5:30 pm). Schedules are provided weekly and are based on the provider's clinic patient and surgery schedule.

Responsibilities

• Greet and sets the tone for a great visit by professionally and compassionately attending to the patients as they arrive for their appointments.
• Facilitate internal communications on multiple platforms to ensure an efficient appointment flow.
• Maintaining and updating current information into multiple databases; following appointment procedures set by management.
• Identifies all patient’s responsibilities based on insurance benefit, calculates estimates, collects liabilities and post payment transactions and performs daily reconciliation.
• Identifies self-pay and complex liability calculations.
• Provide all appropriate information to patients in preparation for appointment: patient intake forms, financial obligations and ensure referrals and authorizations are intact.
• Maintain tidiness of the lobby and all public spaces in the front
• Follow proper opening and closing procedures, including cash handling when receiving patient payments protocol and all policies set by management.
• Promote effective working relations to facilitate the department’s ability to meet its goals and objectives.
• Rescheduling appointments according to the follow up notes or as requested by leadership
• Perform all duties within HIPAA regulations; maintain confidentiality of all doctor, staff, and patient information.
• Keeps inventory of clerical supplies and re-orders as necessary.
• Reports safety concerns promptly to appropriate leader.
• Other job-related duties as assigned or requested

Qualifications

Skills/Competencies:

• Knowledge of basic medical terminology and how to read EOBs.
• Basic typing skills required
• Basic Mathematical skills to include adding and subtracting
• Computer experience: working in multiply systems, Microsoft Outlook and Teams
• Have working knowledge of insurance terminology preferred
• Bilingual preferred

Education Requirements

• High school diploma or equivalent

Experience Requirements:

• Medical office experience preferred

Why You'll Love this Job

Retina Associates of Utah (RAU) is seeking an individual who will be responsible for performing an extensive number of data collection functions, as delegated by the physician to allow for proper professional diagnosis of patients’ conditions. This candidate will support the clinical needs for our practice.

Retina Associates of Utah (RAU) is one of the largest and most respected retina-only ophthalmology practices in Utah, committed to Preserving the Patient's Vision. All Retina Associates of Utah physicians are board certified by the American Board of Ophthalmology and specialize exclusively in diseases and surgery of the retina, vitreous, and macula. Our surgeons have studied at some of the most renowned institutions in the nation and all have graduated at the very top of their classes.

Retina Associates of Utah follows all CDC and local authority protocols to ensure the safety and well-being of the patients, providers, employees and communities.

Retina Associates of Utah is proud to be an Equal Employment Opportunity and an Affirmative Action Employer. We are committed to creating an inclusive work environment that celebrates diversity.

Candidates must be able to travel to various clinics to meet the needs of the patients and providers and support the clinic's hours (Monday - Friday, 8 am to 5:30 pm). Schedules are provided weekly and are based on the provider's clinic patient and surgery schedule.

Responsibilities

• Greet and sets the tone for a great visit by professionally and compassionately attending to the patients as they arrive for their appointments.
• Facilitate internal communications on multiple platforms to ensure an efficient appointment flow.
• Maintaining and updating current information into multiple databases; following appointment procedures set by management.
• Identifies all patient’s responsibilities based on insurance benefit, calculates estimates, collects liabilities and post payment transactions and performs daily reconciliation.
• Identifies self-pay and complex liability calculations.
• Provide all appropriate information to patients in preparation for appointment: patient intake forms, financial obligations and ensure referrals and authorizations are intact.
• Maintain tidiness of the lobby and all public spaces in the front
• Follow proper opening and closing procedures, including cash handling when receiving patient payments protocol and all policies set by management.
• Promote effective working relations to facilitate the department’s ability to meet its goals and objectives.
• Rescheduling appointments according to the follow up notes or as requested by leadership
• Perform all duties within HIPAA regulations; maintain confidentiality of all doctor, staff, and patient information.
• Keeps inventory of clerical supplies and re-orders as necessary.
• Reports safety concerns promptly to appropriate leader.
• Other job-related duties as assigned or requested

Qualifications

Skills/Competencies:

• Knowledge of basic medical terminology and how to read EOBs.
• Basic typing skills required
• Basic Mathematical skills to include adding and subtracting
• Computer experience: working in multiply systems, Microsoft Outlook and Teams
• Have working knowledge of insurance terminology preferred
• Bilingual preferred

Education Requirements

• High school diploma or equivalent

Experience Requirements:

• Medical office experience preferred