Come and join our team! We are a local growing private medical practice specializing in the treatment of patients with diseases of the retina and vitreous. We are looking for individuals who would like to establish a career in healthcare working with nationally recognized physicians. We provide on the job training giving you the ability to grow and advance your skills along with gaining innovative knowledge. Established in 1977, we have locations all over Northern California including Sacramento, Grass Valley, Roseville, Stockton, Modesto, Fairfield, Elk Grove, Folsom, Yuba City and Chico. Our physicians are nationally known, and we continue to be on the leading edge of retina care by utilizing the latest equipment and both participating in and designing new clinical trials to advance the state of care for retinal diseases. Join our team members working for our nationally recognized retina specialty practice in a fast paced, high volume ambulatory surgery center.

This is an on-site position working at our front desk in an ambulatory surgery center for ophthalmology and Retina Offices in Sacramento, CA. This is a full-time position (schedule Mon-Fri). Although you must be able to work independently, you will be working directly with physicians, patients, and all staff. Collaboration and being a team player are essential to the success of this role.

Responsibilities

• Greet patients, family members, visitors, staff and physicians in a warm and respectful manner
• Strong communication skills with the ability to clearly communicate with referring physicians and thier staff
• Answer phones in a pleasant and professional manner
• Scan and send or file documents
• Keep a well organized filing system
• Schedule new and established patients in accordance with scheduling guidelines
• Check any messages and respond as appropriate
• Review various faxes, and patient referrals within 24 hours
• Eagerness to perform additional tasks
• Perform patient check in/check out process to optimize patient experience
• Collect patient financial obligations at time of service
• Maintain a HIPAA and OSHA compliant workstation

• One year prior Medical Receptionist experience required
• Ability to complete multiple tasks simultaneously
• Ability to communicate clearly, verbally, and in writing
• Ability to follow direction well, maintain professionalism, and be punctual
• Experience with filing systems, office phones, copiers, and scanners
• Ability to learn new computer programs quickly and efficiently
• Ability to apply policies and principles to solve everyday problems
• Ability to plan, exercise initiative, problem solve, make decisions
• Ability to establish priorities and coordinate work activities
• Excellent organization and time management skills
• Ability to work in an unsupervised environment, both as a team and as an individual
• Ability to maintain a courteous demeanor while maintaining required level of productivity
• Add insurance per the benefits investigation form (BIF) provided
• Ability to document accurately and efficiently patient communications
• Enjoy working with patients, primarily elderly patients
• Patience and empathy
• Ability to work as a part of a team
• Ability to work under pressure in a high paced environment

Physical Requirements:

• Sitting and viewing computer screen for extended periods
• Keyboarding for extended periods
• Standing or walking, up to 75% of the time
• Lifting, reaching, and bending, often
• Close visual acuity required to perform duties such as viewing computer monitor, and determining accuracy and thoroughness of work
• Reliable transportation

Full-time immediate employee benefits:
Paid Time Off (PTO) 13 days per year, as accrued.
Paid Holidays.
Ability to participate in company 401k plan offered through Fidelity.
On the first of the month following 30 days of employment benefits:
Medical insurance – employer pays 100% of premium of base HMO plan for employee (dependent coverage available for purchase) this plan year.
Group dental, vision, life, and accident plans available for purchase.
Flexible Spending Account participation available.
Allows pre-tax deferrals of amounts for medical, dental or vision premiums
Allows pre-tax deferrals for dependent care expenses, subject to limitations
After 90 days of employment – Paid Sick Leave of 3 days per year.
After one year of service – 401K Plan Safe Harbor contribution (3% of annual earnings) received after plan year ends.