Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best.

Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities.

Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring.

Connecting. Growing together. Positions in this function are responsible for checking in, scheduling appointments, answering billing questions and managing patient medical records for a clinic.

Roles may vary based on the size of the clinic(s). Hours : Monday Friday, 8 : 00AM 5 : 00PM Location : El Toro Rd, Laguna Woods, CA Primary Responsibilities : Provide exceptional service to all customers Responsible to greet patient and check patient in and out.

Ensure demographics including insurance information are correct and update as necessary Collect appropriate co-pays and adhere to all cash handling policies Answers phone, takes messages and routes calls appropriately Schedule appointments as necessary, verifying correct visit type and primary care provider Responsible for waiting room management cleanliness, communicate pertinent information to patients and ensure all patients have been assisted Work with back-office staff to ensure smooth patient flow Resolve service issues and complaints, and defer to appropriate management or clinical personnel when necessary Assist co-workers and team members with duties when requested, to include but not limited to, floating to other areas Perform other duties as assigned What are the reasons to consider working for UnitedHealth Group?

Put it all together competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.

Some of our offerings include : Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage (k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.

Required Qualifications : High School Diploma / GED (or higher) 1 years of medical front desk experience 1 years of electronic medical record experience Intermediate level of proficiency with MS Office (Word, Excel, Outlook, etc.

Preferred Qualifications : Experience with data analysis software Bilingual (English / Spanish) 1 years of customer service experience California Residents Only : The hourly range for California residents is $16.

54 to $32.55 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.

UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and k contribution (all benefits are subject to eligibility requirements).

No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.

We believe everyone of every race, gender, sexuality, age, location, and income deserves the opportunity to live their healthiest life.

Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.

Last updated : 2024-05-03