About Rethink Ed

At Rethink Ed, we believe learning should bring out the best in everyone. As the 2020-2022 CODiE Award Winner for Best Social Learning Program for Students, Best Student Learning Capacity-Building Solution and The Best Solution for Students with Special Needs, we bring cutting-edge strategies to administrators, educators, students, parents, and caregivers to support effective, high-quality education of the whole child. Our evidence-based, technology-driven solutions are developed and delivered by leading experts in Social and Emotional Learning, Behavior Management, and Special Education.

About the Role

The Data and Integration Specialist will be a member of the product team and will support the education division by leading and coordinating integration supports for school districts implementing SSO and rostering solutions, running and analyzing custom data reports, providing technical assistance with our platforms, and serving in a technical operations role to support platforms used for internal purposes.

The candidate will work remotely but collaborate regularly with other members of the team based in our New York City headquarters and other regions of the country. This position will report to the Rethink Ed Data & Integrations Manager.

Duties and Responsibilities:

• Proactively support integrated districts by developing materials as needed.
• Work with the Product Management team to inform necessary logic/business rules for implementation.
• Provide on-going email and phone support for integration related issues to customers who have systems integrated with Rethink Ed.
• Identify, troubleshoot, and solve complex technical issues with district level IT administrators.
• Log bugs, cases, or feature requests in Salesforce CRM for engineering teams to resolve while updating districts on progress.
• Work cross-collaboratively with Professional Services, Product Management, Operations, and Development to support successful integrations.
• Manage the day-to-day operations of any internally used platforms (i.e. product analytics and customer success tools).
• Assist the professional services and development teams by running custom data reports.
• Attend and engage in all company and team meetings.
• Provide assistance to other departments as required.
• Provide mentorship to new employees in similar roles as assigned by supervisor.

Qualifications:

• Bachelor's degree in computer science, data science, or related field preferred.
• Demonstrated ability and experience working with SQL database management.
• Minimum of 2 years’ experience managing and leading educational integrations for SaaS company.
• Experience with Clever, Classlink, Canvas, and Schoology highly preferred.
• Adept at queries, report writing and presenting findings
• Proficiency in Microsoft Word & Excel.
• Experience with csv file format
• Excellent organizational and time-management skills.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Excited about technological advances and eager to try new tools.
• Excellent communication skills when interacting & collaborating with customers and internal teams.
• Experience with leading and facilitating successful meetings via phone, video, or in-person.

Benefits

• Competitive medical, dental, and vision benefits
• 401k plus company match
• Flexible PTO and company paid holidays
• Access to RethinkCare and ability to gift to 5 friends and family members

Location: Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL, GA, IL, IN, KY, LA, MA, MD, MI, MO, NC, NH, NJ, NV, OH, PA, TX, VA, WA, WI 

Our commitment to an inclusive workplace:

RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. 

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