Working at 30 South in downtown Indianapolis, this job contributes to Starbucks success by providing world-class customer service to all customers. This part-time job creates the Starbucks Experience for our customers by providing prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Kite Realty Group and Starbucks mission and values.

Job Responsibilities

• Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Anticipates customer and store needs by constantly evaluating environment and customers for cues.
• Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Contributes to a positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
• Delivers world-class customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
• Discovers and responds to customer needs.
• Follows Kite Realty Group and Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
• Maintains a clean and organized workspace so that partners can locate resources and products as needed.
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
• Follows health, safety and sanitation guidelines for all products.
• Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
• Maintains regular and punctual attendance.

Job Requirements

• High School Diploma or GED
• Prior food and beverage experience helpful but not required
• Prior Starbucks experience a plus
• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Ability to work as part of a team
• Ability to build relationships thru strong interpersonal skills

Physical Demands

• Bending/Twisting: Continual, intermittent flexing or rotation of the wrist(s) and spine.
• Carrying: Moving an object, usually by holding it in hands or arms, or on shoulders of up to 40 lbs.
• Climbing: Ascending or descending ladders, stairs, ramps, poles, and the like, using feet and legs, and hands and arms.
• Computer: Usage or other special equipment operated. Bar equipment/POS Register.
• Crawling: Moving about on hands and knees, or hands and feet.
• Handling: Seizing, holding, grasping, turning, or otherwise performing precision work with hand or hands.
• Kneeling: Bending legs at knees to come to rest on knee(s).
• Lifting: Raising or lowering an object from one level to another using hands, arms and shoulders, back and legs up to 40 lbs.
• Pushing/Pulling: Exerting force upon an object so that the object moves away from or toward the force up to 40 lbs.
• Reaching: Extending hand(s) and arm(s) in any direction.
• Sitting: Remaining in the normal seated position.
• Standing/Walking: Remaining on one's feet in an upright position at a workstation or moving about a work area. Up to 90% of the time.
• Stooping: Bending body downward and forward by bending spine at the waist.
• Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors and/or odors.
• Vision: Clarity of vision at near and/or far distances.