• Work with the General Manager to establish a culture of customer experience, excellence and teamwork.
• Assist in scheduling and team management.
• Oversee the onboarding and training of all new non-medical employees.
• Operate as in-studio leader when the General Manager is off, out of the studio or on vacation.

• Partner with the General Manager and owners to continuously improve operational execution and studio performance.
• Ensure all opening and closing procedures are followed, stepping in to complete as needed.
• Act as the point of reference for general issues/concerns that may arise while the General Manager is not present.
• Work collaboratively with the General Manager, Lead Nurse and Regional Manager to improve the store’s overall effectiveness and efficiency.
• Support the General Manager to ensure all company-wide initiatives are executed in your store.

• Check in with Restore members regularly to ensure they’re achieving their health and wellness goals.
• Work collaboratively with the General Manager to manage and exceed all sales goals for the entire team.
• Address account management issues such as declined auto-pays, expired credit cards, missed appointments, account freezes and communications to members.
• Assist the General Manager in building out the Eugene market.
• Work with the General Manager and owners on achieving studio key performance indicators and revenue targets.

• Unwavering focus on customers and providing a high level experience to every customer every time.
• Ability to work as a team on collaborating efforts.
• Willing to attend and aid in the implementation of community and customer events.
• Communication and organizational skills.
• Detailed and process-oriented with ability to problem solve (i.e own the problem).
• Adaptable, flexible, jumping in where needed.
• Coachable and have a knack for coaching others.
• Passionate about helping others.
• A desire to build management skills at a top wellness brand.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restore Hyper Wellness.