Remedy is looking for Return Inventory Clerk’s at one of the leading manufacturing companies of secure electronic payment terminals and point of sales systems in South Jacksonville!

Shift: 9:00am-6:00pm

Pay: $18- 20 per hour.

Summary: Responsible for assisting with the overall handling of units returned for repair as well as maintaining positive relations with customers utilizing the RMA service

Duties/Responsibilities:

• Tracking Return Merchandise Authorization (RMA) accounts for Point of Sale (POS) terminals shipped by customers for service.
• Answering customer calls and responding to e-mails throughout the RMA process.
• Prioritizing RMAs for repair by shop technicians.
• Maintaining inventory integrity through attention to detail and regularly performed audits.
• Perform warranty status verifications of terminals.
• Draft invoices to charge for department to facilitate unit service.
• Coordinating return shipping of repaired units.
• Maintaining high levels of ethical standards to protect customer data and property.

Required Skills/Abilities:

• MS Office suite familiarity
• Windows OS familiarity
• Excel creating & editing
• Inventory data base management
• Lift up to 30lbs

INTERESTED! APPLY TODAY for immediate consideration.

In person interviews will be held by invite only after reviewing your resume and application. Please send to keyona.rogers@remedywfs.com. We will follow up directly with any next steps to continue your consideration for the position. In branch onboarding and review of all hiring criteria must be met to qualify. A completed Remedy account does not guarantee a job.