Community Outreach Specialist 2

Administration

Full-Time/Exempt

Galveston, Texas

JOB SUMMARY

The Community Outreach Specialist 2 is responsible for overseeing all aspects of community outreach and violence prevention efforts for Resource and Crisis Center of Galveston County (RCCGC). These duties may include sexual violence and domestic violence prevention involving youth engagement; community education; awareness building; volunteer participation recruitment, training, supervision, and scheduling; and special event planning, participation in marketing and fundraising for direct services programs coordination, organization and promotion of the direct intervention services that RCC provides. Additionally, this position will be responsible for supporting the Executive Director and Development and Outreach Manager with marketing and public relations communications by way of news outlets (digital media, social media, website and print), and providing information about RCCGC through presentations in public forums such as schools, neighborhood/community resources and centers.

ESSENTIAL JOB FUNCTIONS

Outreach and Prevention

• Develop and conduct domestic violence and sexual assault prevention trainings.
• Develop and disseminate educational guides & trainings for professional groups and general community populations.
• Work with community members and organizations where prevention programming is being implemented to implement community change strategies (coalition building, policy education, social norms change, and/or community mobilization efforts) as part of prevention efforts.
• Assess the needs of the community in which prevention programming will be implemented, as well as the needs of underserved populations within that community, through outreach and research to effectively meet their diverse needs.
• Communicate with relevant community members, and leaders, and other key stakeholders in prevention programming to engage them in and garner support for prevention, education and client services programming.
• Facilitate educational seminars and professional trainings, as appropriate, for participants in prevention programming.
• Participate in professional development by attending annual prevention trainings.
• Participate in and provide opportunities for other prevention staff to cultivate relationships with other prevention workers and allied professionals throughout the state.
• Ensures all grantor monthly reports are completed in an organized and timely manner.
• Maintain all necessary statistical data.
• Other duties as designated and assigned by the Development and Outreach Manager.

Marketing and Public Relations

• Establish community support for donations, drives and events.
• Assist in retaining existing supporters and assessing markets to establish new support resources.
• Develops all public service announcements, press releases, brochures, newsletters and other public relation materials for the agency.
• Promotes RCCGC through various outlets (print, internet, etc).
• Oversees and maintains and updates RCCGC’s website and social media outlets.

• Promote positive branding and RCCGC image in the community.
• Participate in community functions that can generate ongoing or new donor support.
• Educate the community on RCC services, sexual assault and domestic violence, and all other topics relevant to the mission of RCC.
• Assist the Development and Outreach Manager with the agency’s fundraising events.

Volunteers

• Recruit, train, supervise, and schedule all volunteers for RCC.
• Establish relationships with volunteer programs from universities, clubs, civic groups, community groups and with individuals.
• Interface with RCCGC personnel regarding inter-departmental volunteer needs.
• Attend and may present at relevant conferences, volunteer fairs and organizations.
• Plan, organize and implement volunteer recognition events.
• Maintain and update the volunteer training manual. 

WORK SCHEDULE 

Forty (40) hours per week, Monday through Friday as discussed with the supervisor on scheduling, where occasional weekend and evening hours may be required due to events.

PHYSICAL DEMANDS/WORK ENVIROMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to operate various office machines and/or equipment; and reach with hands and arms. The employee frequently is required to speak and hear clearly. The employee is frequently required to stoop, kneel, crouch, crawl, and lift approximately 20 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee must be able to drive and possess a valid Texas driver’s license. The work environment characteristics described herein are representative of those employee encounters while performing the essential functions of this job which is primarily an office environment.

SUPERVISOR AND MANAGEMENT RESPONSIBILITY

This position reports to the Development and Outreach Manager. There are no direct reports to this position.

EDUCATION & EXPERIENCE

Required:

• Bachelor’s degree in Social Services, Education, or a related field in socio-economic development; will consider combination of college coursework in education/development and minimum two (2) years of violence prevention services and outreach work.
• Must possess an active, valid, state-issued driver license.
• Demonstrated experience in special event development and promotion and in volunteer recruitment and management.
• Demonstrated experience in managing a website, social media communications and editing content.

• Knowledge of issues surrounding domestic violence and sexual assault a plus.
• Bilingual (English/Spanish) preferred.
• Advanced computer proficiency and technical aptitude with the ability to use Microsoft products (Outlook, Word, Excel, PowerPoint), including Microsoft Desktop Publishing; experience with graphic design applications is a plus (example Canva).
• Experience with contact list databases.
• Must be able to travel to meetings, other locations and work sites.
• Strong communication skills - verbal and written; attentive listener.
• Highly organized and efficient worker; skilled at multi-tasking.
• Ability to manage priorities, multiple projects, workflow and meet deadlines.
• Professional integrity, sense of responsibility and accountability.
• Must understand and embody RCC’s mission and culture and the ability to maintain appropriate rapport and boundaries with staff and volunteers in all circumstances.

• Possesses effective inter-personal skills and the ability to relate well with individuals from a variety of socio-economic and cultural groups.
• Clearance of a criminal background check.

BENEFITS

Attractive compensation and benefits including Vacation and Sick paid time off, retirement savings plan, medical, dental, vision and life insurance.