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Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage the office calendar
- Collect and update patient information, including insurance details
- Assist with filing and organizing patient records
- Handle patient inquiries and provide accurate information about services offered
- Maintain cleanliness and organization of the front desk area
- Collaborate with other staff members to ensure smooth office operations
Skills:
- Strong customer service skills with a friendly and approachable demeanor
- Previous experience working in a dental office or as a medical receptionist is preferred
- Proficient in calendar management and scheduling appointments
- Knowledge of office management procedures and basic administrative tasks
- Familiarity with front desk operations, including handling phone calls and greeting visitors
- Ability to handle confidential information with discretion
- Computer literacy, including proficiency in MS Office Suite and electronic medical records systems
- Excellent organizational skills with attention to detail
Please note that this job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on the needs of the organization.
Job Type: Full-time
Pay: From $14.00 per hour
Expected hours: 32 – 40 per week
Benefits:
Schedule:
Work Location: In person
Full Time
$41k-51k (estimate)
03/31/2024
07/27/2024
The following is the career advancement route for Front Desk Receptionist/Customer Service Representative positions, which can be used as a reference in future career path planning. As a Front Desk Receptionist/Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Receptionist/Customer Service Representative. You can explore the career advancement for a Front Desk Receptionist/Customer Service Representative below and select your interested title to get hiring information.