We are looking for an experienced Parts Specialist who is passionate about ensuring the best possible customer experience. Join a dynamic and fast-paced environment and work with cross-functional teams to help design, build and roll-out products that deliver the Repair Smith's vision and strategy.

The perfect person for the job is excited to move fast, think at scale, and takes a customer centric approach to all they do. The ideal candidate should have a minimum of 1 year parts ordering experience in the automotive industry or similar, able to communicate efficiently and in a timely manner with a strong attention to detail. This individual would be responsible for ordering parts in advance for scheduled jobs as well as follow-up jobs and special-order parts outside of our preferred vendors.

WE WILL DEPEND ON THIS PERSON TO

• Order necessary parts for automotive repairs
• Coordinate parts pick-ups in conjunction with our Dispatch Team
• Keeping track and ordering of special-order parts not available through preferred vendors
• Identify and flag parts price discrepancies
• Identifying diagnostic pre-analysis through desk research (Mitchel Pro Demand)
• Continuous communication stream and ensuring data integrity
• Identifying product ideas for customer convenience and operation's efficiency

WHAT YOU BRING

• Experienced parts ordering within the automotive industry
• Excellent customer communication
• Ability to multi-task and prioritize urgency in situations and various applications at a fast-pace
• Knowledge of process improvement methodologies and a continual improvement attitude
• Ability to identify optimization opportunities, define (digital) procedures and product design to realize optimization potential.
• Understanding of automotive workshop and repair procedures

WORKING WITH US

• Competitive salaries (DOE)
• Unlimited vacation time
• Company-paid medical, dental, and vision insurance
• Casual atmosphere and great people to work with