Job Summary:

The Operations Specialist provides operational support for, oversees the day-to-day operations of, and serves as the first point of contact for the office of International Services for Students and Scholars (ISSS), and provides secondary support to the Office of International Programs (OIP). The Specialist also provides triage of student immigration issues and handles multiple issues and concerns as they arise from students, staff, faculty, administrative offices and, on occasion, parents and families.

Apply Here: careers.rpi.edu/en-us/job/494364/

Minimum Qualifications:

• High School/Equivalent
• Three (3) years of related experience
• Relevant combination of experience, education and/or training may be considered
• Preferred experience in higher education setting related to international student services (not required)

Minimum Knowledge, Skills, and Abilities:

• Proficiency with MS Office (word, excel, access, outlook)
• Ability to prioritize work
• Excellent communication, organizational, and interpersonal skills
• Must possess the skills necessary to deliver exemplary customer service
• Ability to work with a diverse community and create an inclusive environment
• Ability to handle several tasks simultaneously
• Must be able to work well under pressure in a fast-paced office

Preferred:

• Knowledge of BANNER, OSCAR, and OBIEE software
• Basic understanding of F-1 and J-1 nonimmigrant visa regulations
• Knowledge of SEVIS and/or Terra Dotta Software (or similar tracking software)

Shift: Business hours, Monday through Friday

Expected Hiring Range: $19.00 - $21.92 / hr

• Pay Transparency Disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. We are unable to exceed the posted range.

Benefits Summary:

• Affordable & premium medical, dental, vision insurance (immediate eligibility, FSA available)
• Employer paid life insurance, STD, LTD, AD&D, travel insurance
• 1% employee contribution to 8% employer contribution on 403(b)
• Supplemental Retirement
• 90% Tuition Assistance (staff/spouse/children)
• 16 Paid Holidays Generous PTO
• Employee Assistance Program
• Fitness Center access
• Automobile purchasing discounts (defined)
• Plus, much more!

We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities.

Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer.

Job Type: Full-time

Pay: $19.00 - $21.92 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person