Description

An individual must be able to perform each essential duty satisfactorily.

SUMMARY:

The Accounts Receivable Manager is a key position that interfaces with the business units of the company to evaluate and manage customer credit terms while achieving financial risk control. The Accounts Receivable Manager will recommend and implement credit policies, conduct or administer adjudication of all major credit applications, and ensure credit is granted only in compliance with the company’s approved Levels of Authority. The Accounts Receivable Manager will supervise staff functions as well as be personally engaged in the credit and A/R process. This position reports to the Company’s Controller and will work closely with other members of the finance team to evaluate and report on receivable aging and trends, recommend accounting reserves, and prepare monthly management reports.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Investigate and verify financial status and reputation of prospective customers applying for credit, preparing documents to substantiate findings, and recommending rejection or approval of applications.
• Establish credit limitations on customer accounts and approve special credit arrangements and deviations from standard terms of payment.
• Manage the Accounts Receivable portfolio within established aging goals, ensuring timely collection of balances due.
• Review collection reports to determine collection and balance outstanding status and evaluate effectiveness of current collection policies and procedures.
• Review and maintain customer rebate agreements in conjunction with our Strategic Planning and Analysis department.
• Prepare and submit periodic reporting to leadership on the status of the portfolio overall, with supplementary information on key large, high risk or overdue accounts.
• Work with members of the finance leadership (CFO, Corporate Controller, VP Accounting and Tax) to consider the collectability of all accounts in the portfolio and provide a recommendation of the appropriate allowance for doubtful accounts, reserves for customer promotions and reserves for chargebacks as well as proposed write offs on a quarterly basis for approval and inclusion of appropriate entries in the Company’s corporate records.
• Audit delinquent accounts considered to be un-collectible to ensure maximum effort has been made before assigning bad debt status to account. Submit delinquent accounts to attorney or outside agency for collection along with monitoring collection progress and being responsible for enforcing our collection policies.
• Set-up all new customer accounts and maintain accurate information (i.e. contact information, credit limits, exemption certificates).
• Manage and lead a team of 6-8 AR staff.
• Provide needed documentation for auditors to ensure accurate and efficient audit.
• Actively explore improvements to and efficiencies in work processes.
• Build a collaborative and respectful arrangement/tension with management teams to ensure an appropriate balance of credit risk.
• Perform special projects as needed.

Qualifications

EDUCATION/EXPERIENCE

• Five (5) or more years of leadership or managerial experience strongly preferred, or equivalent combination of education and experience.

KNOWLEDGE, SKILL AND ABILITY

• Knowledge and experience with project planning, development and evaluation as well as the ability to meet project deadlines.
• Team player with ability to interact effectively cross-functionally and with all levels of the organization.
• Strong written and oral communication skills along with the ability to negotiate payment terms, payment plans, etc.
• A customer service mindset for both internal and external customers.
• Familiarity with financial systems and interaction of functional areas such as order entry, shipping, billing, accounts receivable and general ledger in an integrated system. Microsoft Dynamics (D365) is ideal.
• Requires strong Microsoft Office applications, specifically advanced Excel skills.
• Personable and easy to approach with a positive, upbeat attitude and mindset.
• Possess excellent organizational skills, aptitude to focus on tasks until complete, and ability to prioritize to meet deadlines.
• Dedication to accuracy, attention to detail, and the ability to effectively follow-up on pending issues.
• Ability to lead and deliver results.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

*The statements herein are intended to describe the general nature and level of work being performed by associates and are not to be construed as an exhaustive list of responsibilities, duties, and skills required. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer at any time with or without notice. AA/EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without race, color, gender (including pregnancy), gender identity, sexual orientation, national origin, religion, age, disability, veteran status, genetic information or other protected characteristics. *