1 Call Center Representative Job in Niskayuna, NY
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Renewal by Andersen of Eastern NY is Hiring a Call Center Representative Near Niskayuna, NY
Call Center Representative:
Are you money-motivated with an outgoing personality? Do you exude a friendly yet professional manner over the phone? Do you enjoy meeting and exceeding goals? If you're looking to work in a dynamic atmosphere with a stable company where the career growth opportunities are abundant, please read on!
Renewal by Andersen is looking for goal-oriented and ambitious call center representatives. The ideal candidate will have a passion for people and take pride in providing the best customer service in the industry. This is not a remote position.
Who We Are:
Renewal by Andersen has been serving the needs of homeowners in Albany’s Capital District since 1973 and the Hudson Valley since 2008. In the time since, we’ve helped over 35,000 happy customers to make their homes more attractive, comfortable, and energy-efficient by hiring the best team. We are very pleased to bring Renewal by Andersen’s high-quality and high-performance replacement windows and doors to our neighbors throughout the region.
What We Offer:
Paid training for an invaluable skill set.
A company culture that values integrity and the hard work of their employees.
Opportunities for advancement.
A Day in the Life of a Call Center Representative:
· Eagerly answer inbound calls and make outbound calls using scripts to set qualified appointments.
· You keep our sales calendar full! Using probing questions to uncover needs, you get customers to set qualified sales appointments.
· Follow up on customer inquiries.
· Transfer customer calls to the appropriate staff or department.
Requirements:
· Previous customer service, sales, or marketing experience. Call center experience a plus!
· General computer knowledge and internet savvy.
· Goal driven with the ability to handle feedback.
If we have described you and you are looking to work for a local, family owned, reputable company, apply today. We look forward to hearing from you!
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Supplemental pay types:
- Bonus opportunities
- Performance bonus
Work setting:
- Call center
- In-person
- Office
Work Location: In person
Job Summary
Full Time | Part Time
Specialty Trade in Construction
$47k-60k (estimate)
04/27/2024
05/02/2024
rbaeasternny.com
Schenectady, NY
<25
Specialty Trade in Construction
Related Companies
The job skills required for Call Center Representative include Customer Service, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
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The representatives should also use their problem-solving skills to resolve customer queries effectively.
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The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
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Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
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Previous call center experience preferred but not required.
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Step 3: View the best colleges and universities for Call Center Representative.
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