Role and Responsibilities
We are looking for a motivated and customer service-oriented individual to join our retail team. As the Sales Lead, you will be responsible for ongoing product knowledge training, selling behaviors, and inspiring others to provide a great customer experience. We are looking for a motivated and customer service-oriented individual to join our retail team. As the Sales Lead, you will be responsible for ongoing product knowledge training, selling behaviors, and inspiring others to provide a great customer experience. We need this position to be a "CLOSER" position; someone available to cover CLOSING SHIFTS.
Essential Functions
Motivate the sales team to enhance the service culture
Follows company sales strategy to exceed goals
Handling customer de-escalation
Monitor customer orders until completion
Acting as Manager on Duty (MOD) when required
Train employees on selling behaviors
Supporting the execution of visual directives
Maintain a clean, safe, secure and friendly store
Supports inventory management processes
Qualifications and Education Requirements
High school diploma or equivalent
Lift 30 lbs.
Ability to spend entire shift on feet
Over the age of 18
Preferred Skills
1 year of retail experience
Strong Communicator
Knowledge of Microsoft Suite
Ability to prioritize multi-task and problem solve
High-spirited and self motivated
NOTE: This job description is not intended to be all-inclusive. Employee may be required to perform other related duties as negotiated to meet the ongoing needs of the organization.