• Must be allowed to work in the United States
• Must have a driver's license
• Must have worked in a medical office the last 24 months unless RMA or CMA is current
• May be required to travel

Duties

· Answer incoming calls, route calls, schedule appointments, and cancel and reschedule appointments according to practice procedures and guidelines.

· Enter lab orders, procedures, and referrals to other physicians and send them electronically.

· Print lab orders and patient visit summaries.

· Reschedule patient appointments when the physician is not available.

· Scheduling office visits and confirming patient appointments.

· Greeting patients upon their arrival for appointments, verifying and updating patients’ information in the system, including gathering and entering patient insurance.

· Check the fax inbox throughout the day and route it to the appropriate person for review.

· Collecting co-pays, co-insurance, and other payments as needed and accurately completing end-of-day reconciliation.

· Process incoming mail, return mail, and courier mail as needed.

· Other duties as assigned.

Job Type: Full-time

Pay: From $16.25 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Nephrology

Schedule:

• Monday to Friday
• No weekends

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Medical office: 2 years (Required)

Work Location: In person