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Franchised Controller

Wauwatosa, WI | Other
5 Days Ago

Job Description

Job Number 22163462
Job Category Finance & Accounting
Location Renaissance Milwaukee West Hotel, 2300 N Mayfair Road, Wauwatosa, Wisconsin, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? Y
Position Type Management

Additional Information: This hotel is owned and operated by an independent franchisee, Concord Hospitality Enterprises Company. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.



Your Path Begins Here


Renaissance Milwaukee West, a premium distinctive hotel is seeking an energized and collaborative Controller to join our Executive Team.


  • The hotel is managed by Concord Hospitality Enterprises, one of the most respected franchisees in the industry. At Concord, our people are our greatest strength. We strive to create a culture that allows us to attract and retain the best people in the industry. It’s that culture that has built the outstanding team and has made us the successful company we are today.


  • Voted Best New Restaurant by Milwaukee Magazine Reader’s Choice, our team at Eldr Rime is immensely grateful for the community support. Our restaurant takes inspiration from Scandinavian lifestyle while serving beverage and food that are familiar to every American palate. The name, which loosely translates to FIRE ICE highlights grilling over live fire and wood oven roasting while also offering delectable seafood prepared over ice.


Here are some of the great benefits of working with us:

  • Competitive Pay
  • 3 Weeks of Paid Time Off Annually - Begin Accruing Immediately!
  • 7 Paid Holidays
  • Hotel and Travel Discounts Worldwide
  • Health, vision, and dental insurance - Multiple plan choices to best fit your needs - Eligible after 7 days of employment!
  • Flexible Spending Account
  • Group life insurance (provided by the company)
  • Short-term disability (provided by the company)
  • Voluntary life insurance and long-term disability insurance
  • 401(k) with company contribution – free money!
  • Exclusive discounts on concert tickets, theme park passes, rental cars, and more
  • Verizon wireless discount
  • Free parking in structure and easy access to public transportation
  • Complimentary and discounted food and beverage
  • Safety shoe discount
  • Deeply discounted dry clean services
  • Clean and secure locker room for personal belongings
  • Personal and professional developmental opportunities; classroom training, online training, and educational assistance program


Role Summary:

  • The Controller is responsible for the hotel’s accounting and financial management requirements. Provides the general manager with meaningful and timely information on the status of the hotel’s performance. Assists proactively with cost containment, revenue enhancement, profit improvement opportunities and safeguarding of the company’s assets.



  • As a member of the Executive Committee, oversee accounting and financial management of the property.
  • Provide the General Manager with timely and accurate data on which to make management decisions.
  • Compile accurate and meaningful financial statements.
  • Ensure proper controls are in place and monitor such controls.
  • Ensure the controls are minimizing losses and maximizing profits by retaining revenues, reducing expenses, and safeguarding hotel assets.
  • Coordinate budget preparation (in collaboration with Department Heads).
  • Prepare daily statements.
  • Post Ledger payments daily.
  • Process returned checks through Ledger and complete check requisition to reimburse bank. Send all returned checks that do not have valid credit card approval to collections immediately.
  • Clear Exec Off account daily. Verify division numbers on all departments.
  • Compile weekly reports.
  • Sign for, set up account for, and log advance deposits.
  • Answer guest questions (and conduct related research as necessary).
  • Post all charges, rebates, etc.
  • Administer 10-30 day calls on outstanding accounts.
  • Direct bill and maintain records for UPS, FED-EX, AirBorne, etc.
  • Handle credit card inquiries and charge backs. Reconcile credit card accounts.
  • Prepare and run write-off meetings at end of month.
  • Compile weekly status reports to sales and catering.
  • Process vouchers.
  • Formulate and execute a strategy to keep the Days Sales Credit Outstanding under 32 days.
  • Record all cashier overages and shortages. Publish cashier over/short daily to department heads and appropriate Leadership Team Members.
  • Participate in payroll processing and reporting.
  • Maintain open communication between subordinates, peers, and associates.
  • Train Accounting associate to perform their job duties to the best of their abilities while in accordance with established objectives, policies, and procedures. Evaluate and manage performance; conduct disciplinary action if needed.
  • Participate in Leadership Team meetings, property MOD program, weekly staff meetings, monthly department and safety meetings.
  • Administer and maintain accurate records of necessary federal, state, and local reports as required by the applicable laws, franchise SOPs, and Concord/local operating procedures.
  • Report any deviations of hotel policies, procedures, legal requirements, and contractual obligations to the General Manager.
  • Generate annual department budget and monitors period profit and loss statement.
  • Reflect high standards of professionalism.-Learn, understand, and refer to standard operating procedures.
  • Follow safety and security procedures and rules.
  • Other duties as required.


Why Concord?

Concord’s foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We hire the best associates in the market and thus provide a great working environment for all. Enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We are proud to be an EEO employer M/F/D/V.




  • Desired Skills and Experience:
  • Controller or Accounting Manager experience
  • Full-service hotel experience preferred
  • Marriott experience a plus



This company is an equal opportunity employer.