Description

Are you looking for a new opportunity while in-between jobs? We are looking for several Representatives for our client in Costa Mesa CA, 92626.

This position requires you to have great customer service and empathy.

• Title : Temp Customer Service Representative
• Location : Onsite (Costa Mesa CA, 92626)
• Pay : $22 an hr-$23 an hr Bilingual (For fluent Spanish and English speaking applicants)
• Start date : 5 / 06 / 24 or 5 / 13 / 24
• Hours : Must be flexible to work any 8 hour shift between 8am-11pm (60-90 Contract)

Job Responsibilities :

• Inbound calls
• Respond to and own consumer inquiries and issues
• Provide education and status on previously submitted pre-authorizations or pre-determination requests
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance

Requirements :

• 1 year of customer service experience with the same company
• High School diploma
• Goal-driven and detail oriented
8 hours ago