Portfolio BI (PBI) empowers the most sophisticated buy-side firms to take control of their portfolio and operational data. Born from the merger with Hentsū, and backed by NEXT Investors, our customers benefit from our integrated platforms, local technological expertise, and seasoned financial experts. We are an asset management technologist and we provide a fully managed cloud platform for hedge funds, with on-demand trading, research and corporate technology, as well as connectivity to market data providers, brokers, and exchanges. Our vision is to drive agile transformation across financial services through public cloud technologies, SaaS and data science.

We are committed to developing our team as we grow by offering a variety of opportunities to increase knowledge, build skills, and take charge of your career.

The scope of this role includes: 

• Utilizing company training resources to develop the financial domain knowledge, application knowledge, and technology understanding required to assist our customers. 
• Development of new integrations between the platforms and third-party applications 
• Development of reports and custom web grids / Windows form grids to meet bespoke customer requirements 
• Re-creation, analysis, troubleshooting, and diagnosis of customer questions and issues. 
• Assist development and business owners with the root cause analysis and solution development for recurring issues. 
• Performance analysis and improvement for application database processes 
• Maintaining customer contact on open issues – being responsive to customer follow-ups 
• Performing routine audits of systems for preventative maintenance of applications and reporting on their status 
• Multi-tasking and prioritization of open issues