Reliant Financial Services is a revenue cycle service company is seeking eager, detail-oriented Insurance Billing Representative to join our team in our Colorado Springs office.

About Us

RFS is a revenue cycle service company focusing on post service patient engagement and patient communication while ensuring we are experts in resolving self-pay account balances, establishing and monitoring payment arrangements, helping with problem insurance accounts including underpayments and denials. We’re a family, and our employees are everything to us. Our team is comprised of high-quality individuals, carefully selected, and provided with the tools and knowledge they need to be successful. We recruit team players to become productive, long-term employees. We provide the training necessary for our employees to meet and exceed the highest standards in the operations of our company. We offer employees a generous and comprehensive compensation and benefits package in an exciting and challenging work environment.

Job Summary

Insurance Billing Representatives are responsible for reviewing denied or unpaid insurance claims for providers, following up on health insurance- primary, secondary, and tertiary payers and resolving questions and issues with claims. This position is a primary source of contact and follow up to ensure correct resolution for patient’s health insurance. They will answer questions, resolve issues, and assist payers with answers to ensure prompt payment of claims. They will also gather appropriate insurance information if it is not already present. The ideal candidate has a working knowledge of the insurance industry, previous experience billing insurance, strong communication skills, a passion for collaborating with others, and expertise in problem-solving. The company is committed to its employees’ professional development and will support your growth so can develop your skills and grow with the company. You’ll be rewarded and recognized for your performance in a family-based environment with core values of honesty, integrity, and compassion, that will challenge you and give you clear direction on what it takes to succeed in your role.

Qualifications

• High School Diploma or Equivalent
• 1 - 2 years office experience in billing insurance in a healthcare environment.
• Revenue Cycle (healthcare business, financial or insurance) experience
• Behavioral health and Smart Care experience preferred, but not required.
• Knowledge of medical and insurance terminology, CPT, ICD coding structures, and billing forms required.
• Knowledge of Greenway Billing System a plus.
• Experience with all payer types (Medicare, Medicaid, managed care payers)
• Exemplary communication, organization, and math skills
• Must have strong problem-solving skills and the ability to research to rectify billing errors, discrepancies, and denials
• Detail oriented and strong organization sills
• Bilingual in Spanish preferred, but not required

Compensation and Benefits

• $18.00/hour with opportunities for growth/advancement.
• Health, dental, and vision insurance
• PTO accrual from the first date of employment
• Paid holidays
• Life Insurance, AD&D, and Long-Term Disability coverage
• Tuition assistance
• Employee Assistance Programs

Work Environment

• Monday – Friday work schedule with weekends off and flexible scheduling options
• A commitment to your professional development and support for your growth
• A team of caring professionals who truly value teamwork, honesty, and integrity
• Casual dress code
• Modern environment
• Internet Café / Breakroom
• Employee referral program