• Follows and maintains thorough familiarity with evolving medical treatment protocols, response requirements, quality assurance procedures, local Standard Operating Procedures (SOP) and other Company policies
• Continuously maintains the level and type of certification(s) consistent with performing the duties of an EMT
• Operates Company vehicles in accordance with Risk & Safety policies; is familiar with and abides by traffic laws governing the operation of emergency response vehicles
• Maintains a driving record in compliance with Risk & Safety policy requirements
• Develops ability to locate addresses quickly and safely through knowledge of number systems and street layouts with and without the assistance of maps and electronic mapping devices.
• Performs beginning of shift checks to ensure the ambulance is in a state of mechanical readiness; tops off fluids as necessary; ensures that appropriate equipment and supplies are on board
• Reports immediately to the Supervisor any discrepancies in vehicle, equipment or supplies standards that could compromise the unit’s ability to complete a call
• Notifies Fleet Maintenance/Supervisor of mechanical failures of the ambulance and equipment
• Ensures the ambulance is cleaned inside and outside, restocked, tagged as necessary, and fueled at the end of each shift
• Completes all appropriate documentation as outlined in Company policy.
• Reports problems or unusual occurrences immediately to the Supervisor
• Attends all mandatory training and in-service events
• Fosters and maintains cooperative working relationships with peers, facility staff and public safety personnel.
• Maintains complete and accurate documentation of patient assessment and treatment
• Maintains complete and accurate documentation of patient statistical and billing information and services rendered.
• Uses/operates appropriate communications equipment, medical equipment, cleaning equipment, office equipment and tools.
• Appropriately uses medical equipment such as gurney, airway equipment/airway bag, IV, splints, bandages, and medications in rendering proper emergency medical treatment of patients
• Reads medication/prescription labels and directions for usage in quick, accurate and expedient manner
• Communicates effectively with empathy and compassion to interview patients, their family members, bystanders, other service agency members and facility staff
• Discerns deviations/changes in eye/skin coloration due to patient’s condition and to the treatment given
• Listens to and takes direction from Dispatch
• Converses with Dispatch, facility staff and other responders via phone or radio as to status of patient
• Fosters and maintains excellent working relationships with all internal and external facility staff
• Conducts self in a professional manner in accordance with the Company’s ‘Standards of Conduct’ policy
• Arrives for duty appropriately groomed and in the proper work dress/uniform
• Maintains punctual and regular attendance
• Completes all required/assigned Company training
• Perform other duties as assigned

• Must be at least 18 years of age
• Must have a high school diploma or GED
• Must have a clean background and ability to pass a drug screen 
• Effective oral and written communication skills; strong listening and comprehension abilities, adaptability to quickly evolving situations, and strong decision making.
• State of North Carolina EMT-B and National Registry EMT-B Certification (Required) 
• CPR Certification (Required) 
• Valid Driver’s License (Required)
• 1 year of EMT experience (Preferred)
• EVOC (Preferred)

• Must be available to work days, nights, weekends and holidays, extended workdays. 
• Long periods inside the ambulance.
• May work indoors or outdoors with exposure to weather. 
• Possible routine exposure to moderate noise levels. 
• May periodically work in poorly lit environments in a moving vehicle

• Moderate to extended amounts of sitting, standing, and walking.
• Some repetitive motion activities. 
• Routinely lifting more than 250 lbs. with assistance. 
• Pushing, pulling, reaching, lifting, bending, squatting, kneeling, twisting, carrying, typing and stair climbing. 
• Visual identification of color-coded items. 
• Clear speech and hearing. 
• Must be able to wear a face mask or respirator with proper fit for extended periods when required

• Personal protective equipment provided
• Daily health and temperature screenings
• Sanitizing, disinfecting, or cleaning procedures in place

EQUAL EMPLOYMENT OPPORTUNITY