Data center technicians work at the heart of the ReliableSite infrastructure. Building, maintaining, and troubleshooting server issues hands on to provide our global customer base with an exceptional experience. A great personality and a team player is a must.

Job Description:

• Can assemble a server/computer
• Basic understanding of networking (switches, routers, etc)
• Provide support for IT hardware as specified by or utilized in Data Center environment.
• Onsite server builds and decommissions
• OS installation and configuration
• Analyze, diagnose, and troubleshoot hardware/server issues with focus on responsiveness while providing problem resolution.
• Rebooting servers
• Creating system boot disks
• Checking status lights on equipment
• Replacing hot-swappable drives
• Racking and stacking servers and network equipment
• Verifying cable locations and plugging cables
• Cabling - install cables, connections and cross-connects to data center and customer equipment
• Escalating issues to ensure prompt resolution
• Collaboration with teammates
• Special preference for individuals willing to work nights, weekends, and/or second shifts.

Technical Requirements

• Some Linux and/or Windows Server experience
• Demonstrable knowledge of hardware components
• Excellent written and verbal communication skills

Soft Skills/Personality Traits

• Very Organized
• Detail Oriented
• Ability to work in a fast-paced environment

Schedule

• Must be available to work second/afternoon shift during weekdays and weekends.

Job Types: Full-time, Contract

Pay: From $55,000.00 per year

Benefits:

• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Application Question(s):

• Do you have any experience working in a data center? Please describe.

Work Location: In person