Job Title: Landscape Design & Install Manager

Job Overview:

This position is responsible for effectively managing a variety of landscape enhancement projects. Design & install Managers generally work with the Client Management teams to assist with designing, quoting and then executing approved jobs. Design & install will lead teams that generate a minimum of $1M annually in enhancement revenue and are responsible for training and developing enhancement teams and ensuring a safe work environment. In some offices, Irrigation Management will also fall under the responsibility of the Design & install/Enhancement Manager. This includes scheduling, time review and monitoring revenue. This position reports to the Branch Manager.

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Just like we strive to maintain long-term relationships with our customers, Reliable is committed to maintaining long-term relationships with our team members. We provide a career path and numerous opportunities to help you grow, become stronger financially, and excel in your personal life. With our culture of safety, family, and training, we also recognize the importance of taking care of our team because the team is what makes the company. Every career path is different. At Reliable, we provide flexibility that inspires personal and professional growth, along with a structured framework to ensure a successful outcome.

Essential Functions and Responsibilities:

• Support company vision, policies, procedures, safety / training programs, perform accordingly and pass along to other employees.
• Train employees in proper horticultural practices.
• See that completed jobs reflect original design and client s expectations.
• Communicate effectively with clients after the job is completed to ensure their expectations are met,
• Inform supervisors of problems and changes concerning their properties in a pro-active, timely manner via phone, office meetings, site visits, weekly reports, etc.
• See that client/supervisor s requests are responded to in a timely manner.
• Evaluate the performance of crew leaders and crew members regularly, and recommend for advancement.
• Ensure that all equipment is maintained and operated in a safe manner.
• Work with Client Management and Operations Managers to identify enhancement opportunities and establish long range plans for sites.
• Work with Business Development and Client Management team on front-end sales process to maximize enhancement/irrigation pipeline.
• Assist Client Managers in designing and selling work to clients.
• Provide alternative and creative solutions to problems.
• Develop and maintain schedules for Enhancement/Irrigation crews on all jobs, coordinate manpower, equipment and materials in advance.
• Monitor total hours worked by crew and services performed to ensure quality and profitability for each job completed.
• Complete billing paperwork and update spreadsheets for revenue forecasting and tracking.
• Monitor job cost reports regularly and report back to crew to increase productivity and job efficiency.
• Provide accurate and timely paperwork flow from field to office.
• Provide long and short term planning for maximum efficiency and goal forecasting.
• Creating simple designs / sketches and estimating cost, plant list etc.

KPI s:

• Crews working safely and efficiently in accordance with the Company standard.
• Enhancement/Irrigation goals established for branch are met.
• Quality jobs completed on time within the budgeted hours.
• Crew leaders working at a high level with an emphasis on accountability.
• Clients satisfied with the outcome of projects.
• Client Management and other support teams are communicated with clearly and regularly.
• Equipment is maintained at appropriate intervals and kept in good working order.
• Critical field best practices are understood by all team members and followed on a consistent basis.
• Employees are being developed in accordance with the appropriate HR processes.
• Viewed as a motivated, thoughtful, willing, positive team member by others.
• Teams demonstrate an adherence to company policy on proper use and care of equipment.
• Safety inspections 100% complete and 90% pass rate or better.
• Enhancement Sales of $1M or better.

SKILL REQUIREMENTS:

• High School degree required. Associates or Bachelor s Degree desirable.
• 2-4 years of experience as a supervisor/manager with proven ability to train, nurture and develop employees and determine leadership skills in others. General knowledge of irrigation systems & turf management programs.
• Must have landscape design experience and capabilities with the ability to sell landscape enhancements and deal directly with customers.
• Excellent organizational skills and attention to detail, with the ability to schedule multiple projects, prioritize work and perform several tasks concurrently with ease and professionalism.
• Exceptional problem-solving skills.
• Ability to work independently with a high level of accountability and responsibility for all activities of self and team.
• Strong interpersonal and communication skills, with the ability to effectively communicate to all levels of leadership, team members and clients both verbally and written. Strong presentation capabilities.
• Must be able to maintain confidentiality and trust when dealing with difficult, sensitive and confidential issues.
• Strong working knowledge of computers with proficiency in Microsoft Outlook, Word and Excel. Experience with Aspire a plus.
• Travel required between client work sites, as well as other operational sites. Occasional travel to facilitate training may also be required.
• Valid driver s license with a reasonably clean record.

Physical Requirements:

Individuals must be able to perform the essential functions of the position with or without a reasonable accommodation. Individuals with a disability who desire a reasonable accommodation should contact the ADA Coordinator at 1-800-248-8733, ext. 1339.

An Equal Opportunity Employer, including disabled and vets.