1 Senior Workflow Enablement Specialist Job in Chicago, IL

SORT BY

SET JOB ALERT

OFF

Details...

Senior Workflow Enablement Specialist

Relativity

Chicago, IL | Full Time

$65k-85k (estimate)

1 Month Ago

Senior Workflow Enablement Specialist

Relativity Chicago, IL

$65k-85k (estimate)

Full Time | IT Outsourcing & Consulting 1 Month Ago

Save

Relativity is Hiring a Senior Workflow Enablement Specialist Near Chicago, IL

Here at Relativity we prioritize flexibility and work-life harmony. Our Hybrid work environment provides options tailored to your role and location, aiming to enhance engagement, connectivity, and productivity.

Join us to experience a culture of collaboration and innovation, where connecting in-person adds value to our collective growth. Let's work together!

As aSenior Workflow Enablement Specialist, you will be responsible for one-to-one workflow enablement during onboarding and ongoing customer servicing. The Senior Workflow EnablementSpecialist works under moderate direction of managers and senior team members. The Senior Workflow Enablement Specialist reports to the Manager, Customer Enablement - Workflow.

Role Responsibilities

Lead complex workflow enablement activities during onboarding.
Serves as escalation point to assess, manage, and respond to customer inquiries regarding Relativity workflow across entire product line.
Capture customer and prospective customer requirements and work with internal teams to create scopes of work and implementation plans to address business needs.
Serve as client surrogate across Relativity to ensure that end user's perspective is voiced during product development cycle.
Participate in sales calls and meetings as required and assist with the preparation of presentation materials.
Delivery of One-to-Many programming as created by Community Enablement.
Competency to work across two or more customer segments.
Exercise sound judgment and make independent decisions.
Demonstrate consistent commitment to core company values.

Preferred Qualifications

Minimum of five years e-discovery experience.
Current Relativity Certified Administrator certification status and additional certifications establishing Expert status.
In-depth knowledge of Relativity Server and RelativityOne best practices.
Ability to independently manage multiple projects simultaneously and prioritize based on company and team objectives.
Ability to work efficiently under pressure, drive projects to completion and meet deadlines.
Flexibility and the ability to adapt quickly to shifting company or team goals.
Business and IT acumen, including problem-solving and critical thinking.

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus target of 10%, and long-term incentives. The expected salary range for this role is between $84,000 and $114,000. The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Relativity is a diverse workplace with different skills and life experiences-and we love and celebrate those differences. We believe that employees are happiest when they're empowered to be their full, authentic selves, regardless how you identify.

Benefit Highlights:

Comprehensive health, dental, and vision plans

Parental leave for primary and secondary caregivers

Flexible work arrangements

Two, week-long company breaks per year

Unlimited time off

Long-term incentive program

Training investment program

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$65k-85k (estimate)

POST DATE

03/15/2024

EXPIRATION DATE

05/14/2024

WEBSITE

relativity.com

HEADQUARTERS

CHICAGO, IL

SIZE

200 - 500

FOUNDED

2001

TYPE

Private

CEO

ANDREW SIEJA

REVENUE

$200M - $500M

INDUSTRY

IT Outsourcing & Consulting

Related Companies

About Relativity

Relativity is an Illinois-based E-discovery platform that provides litigation support, internal investigation, and compliance solutions for law firms and government agencies.