We are currently recruiting for roles starting in the new year!

About us

RelateCare is based in America and Ireland.

In the USA, We have branches in Cleveland, Ohio and Arkansas, Sherwood.

RelateCare is an expert in providing innovative consulting, administrative, and clinical support solutions to our client partners, allowing them to concentrate on direct face-to-face patient care.

Our goal is to connect patients, providers, and caregivers to the right care, at the right time, in the right place resulting in exceptional experiences and outcomes for patients and providers.

Our work environment includes:

• Modern office setting
• Wellness programs
• Growth opportunities

We are hiring for a Spanish Speaking Patient Services Representative to provide administrative and clinical support for our growing team. The ideal candidate has a minimum of two years of administrative experience, and must be able to accommodate flexible scheduling. You should be able to work independently, handle multiple tasks at once and be a strong communicator with strong interpersonal skills. We're looking for candidates who understand the importance of working efficiently, while always putting the needs of our patients first. This position will require regular contact with patients, so successful candidates must be committed to providing both excellent service and compassionate care.

Shift available: between 7am - 7pm, Monday to Friday, 9am - 2pm Saturdays

Responsibilities:

• Listening to the questions of the customers and advising them about the products or services.
• Capturing data from the patient
• Allotting time to each customer equally.
• Dealing with medical insurance companies.
• Answering the phone calls and email inquires.
• Advising the customers about insurance plans.
• Scheduling appointments for the Patient
• Candidates will need to be able to assist patients in both English and Spanish

Job Type: Full-time

Pay: $14.50 - $15.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Application Question(s):

• We are hiring for ON-SITE positions, do you agree to this?

Experience:

• Customer/Patient service: 1 year (Preferred)
• Call Center: 1 year (Required)

Language:

• Spanish (Required)

Work Location: In person