TRIA is looking to hire a Medical Assistant Navigator to join our orthopedic team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary :

The TRIA Medical Assistant Clinical Navigator is responsible for the entire patient clinic always visit and upholds all aspects of excellent customer service and patient care.

The CMA Navigator will be responsible for the coordination of care for all clinic patients and will interact across the enterprise to facilitate necessary services as determined by the Provider.

This individual will also utilize broad-based skills in basic patient care, ancillary services and business office practices while aiding providers in accordance with the AAMA and PNHS standards and policies.

The TRIA Medical Assistant Clinical Navigator will oversee daily clinic flow through Check-in and Co-pay collection processes, standard rooming, history, and evaluation, assist with documentation, clinical procedures, after visit education, scheduling of follow-up appointments as well as facilitating overall patient care needs and coordination of care across the enterprise for our patients and families.

This role will also be responsible for ensuring medical orders / care are delivered as delegated by providers and registered nurses to support patient care.

Quality of care and exceptional customer service are always delivered to our patients and families.

Work Schedule :

Required Qualifications :

• Education, Experience or Equivalent Combination :
• Graduate from a Medical Assisting program accredited by The Commission on Accreditation of Allied Health Education Programs (CAAHEP) or Accrediting Bureau of Health Education School (ABHES).
• Licensure / Registration / Certification : Current BLS certification for health professionals through the American Heart Association or American Red Cross required and maintained.

Preferred Qualifications :

• Strong clinical and human relation skills are required.
• Ability to effectively communicate both orally and in writing and maintain standards of clinical skills and professional ethics as established by the AAMA and PNHS.
• Basic computer / keyboarding / mouse skills required.
• Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and ensure safety of patients.
• Can make autonomous decisions regarding patient care related issues and be able to make independent decisions based on scope of practice and protocols established with their physician.
• Excellent interpersonal, listening, critical thinking, and organizational skills.
• Team player that collaborates to achieve highest outcomes.
• Safely and effectively operate the following : Various Health Testing Equipment (depending upon specialty area), Personal Computer, Photocopier, Printer, FAX Machine, and Telephone.
• Proficient in word processing, electronic medical records, ECG, dynamap, defibrillator, and various Orthopedic equipment / braces / splinting.

Benefits :

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

Last updated : 2024-04-30