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Summary:
The Patient Experience Improvement Specialist will be responsible for ensuring staff is engaged in being a patient-centered organization and fosters a culture through patient, family and staff engagement. The incumbent will support the ROH vision and commitment to transform the patient and family experience and will collaborate with teams to drive the engagement of patients in key areas along their journey throughout the organization.
Education Requirement:
Associates degree in a related field required, bachelors preferred.
Experience Requirement:
Minimum of five (5) years of relevant customer service experience. Inpatient Patient Experience in a healthcare setting preferred.
Key Job Responsibilities:
Knowledge/Skills/Abilities:
Supervision Provided by this Job:
Physical Demands/Conditions:
Full Time
Hospital
$103k-140k (estimate)
11/20/2023
05/22/2024
regionalonehealth.org
MEMPHIS, TN
50 - 100
1829
Private
PAT A GRADES
<$5M
Hospital