I. T. APPLICATION ANALYST (FINANCIAL)

JOB SUMMARY AND ESSENTIAL FUNCTIONS: Responsible for the implementation, maintenance and administration of the financial Hospital Information Systems. Responsible for assigned projects and systems with respect to Information Technology.

1. Demonstrates knowledge and skills to perform administrative and technical functions and activities to effectively support the delivery of Information Technology (IT) by providing support and consultation within assigned systems/modules.

1. Demonstrates strong knowledge of financial health information systems, data structures and software applications.
2. Provides functional expertise to optimize the design and development of financial health information systems which include Billing and Accounts Receivable, Accounts Payable, Human Resources, Materials Management and Payroll.
3. Assists with the month-end close process, monthly reporting, variance analysis, and ad-hoc business requests.
4. Organizes, prioritizes and handles administrative matters and ensures that activities/projects are implemented as required. Demonstrates skills to meet work demands and complete activities within established timeframes.
5. Acts as liaison to coordinate and implement IT systems, applications and services.
6. Resolves operational problems/issues.
7. Keeps Manager informed of any issues/concerns which require intervention.
8. Designs and implements new methods, procedures and systems (both automated and manual) to improve the processing and flow of information within the organization.
9. Conducts and provides cost/benefit analyses for new proposed program modifications, methods and procedures.
10. Prepares systems for operational use and supports operational tests.
11. Develops workload demand forecasts with departments based on planned projects.
12. Supports the development and introduces new technology to continually enhance business solutions.

1. Works with internal and external parties to organize the various components needed to initiate, coordinate and conclude assigned projects.

1. Coordinates, manages and executes projects, tracks major developments and revises deadlines to meet changing needs and requirements.
2. Acts as subject matter expert utilizing quality improvement principles to monitor system impacts on workflow to incorporate results into system enhancements.
3. Gains an in-depth knowledge of the financial information systems as well as hospital operations and workflow; work close with hospital leaders to translate business needs into electronic medical record functionality.
4. Provides advanced end-user support.
5. Maintains, develops and provides reports for projects and budget analysis.
6. Provides research and administrative support and follow-up as required.
7. Collects and compiles data, performs analysis and follows-up as requested or needed.
8. Prepares and maintains required reports, records and files.
9. Assists in establishing priorities and makes recommendations for improvement to meet goals and deadlines as approved.

1. Works effectively as a team member to promote and integrate Information Technology services through communication, cooperation and collaboration.

1. Serves as administrative liaison; works collaboratively with information technology, hospital/medical staff, vendors and others in a customer responsive/professional manner, in compliance with iRESPECT standards.
2. Answers inquiries and resolves operational programs.
3. Communicates and interprets policies, procedures and standards of practices.

1. Prepares and maintains required reports, records, logs and files for operational, administrative and compliance purposes.

1. Responds to data requests/data extracts for various reports and information from other hospital departments within established departmental policies, procedures and timeframes.
2. Writes queries/reports to retrieve information on request. Provides technical assistance in the preparation of requests for proposals related to systems or records.
3. Organizes data into reliable, timely and error free reporting items and presentation graphics.
4. Utilizes computer and information systems to enter, format and retrieve data, generate statistics, computations, tables, charts and graphs.

1. Maintains confidentiality of information collected and reported in accordance with HIPAA/compliance policies and procedures. Maintains established department's policies, procedures, compliance/quality improvement, safety, environmental and infection control program.

1. Completes required continuous training and education, including department specific requirements. Responds to problems/opportunities to improve work environment and participates in unit based performance improvement activities which includes committees, monitoring and follow-up.

1. Provides coverage for relief and absences as required. Demonstrates flexibility to work as needed to provide continuous IT systems, applications and services.

1. Performs other duties and responsibilities as required.

In addition the application analyst assigned to designated area(s) may perform the following responsibilities:

1. Responsible for designing, coding and testing computer programs as required to support assigned applications and in accordance with established standards.

1. Develops and implements complex computer programs and/or systems (tests, codes and documents).
2. Develops efficient programming techniques and/or project implementation techniques.
3. Participates in application design and development discussions with departments and management to determine needs and ensure that the product adheres to established specifications and standards.
4. Assists in the design of complex computer programs. Codes, tests and installs program repairs needed to keep programs running on a timely and accurate basis.
5. Reviews test procedures and makes revisions and refinements to existing programs.
6. Fulfills administrative reporting requirements.
7. Provides end user support to resolve program problems or aid in the understanding of information available to them and document.
8. Keeps abreast of current technological developments as they relate to programming and design.

MACHINES OR EQUIPMENT OPERATED: Microcomputer and information system hardware and peripheral devices; general office equipment.

JOB REQUIREMENTS:

EDUCATION: Bachelor’s degree in technical or health care field (orequivalent experience with implementation or technical support of financial systems in the hospital and/or ambulatory clinical setting). Additional training (i.e. programming) may be required specific to area(s) of assignment.

EXPERIENCE: Three (3) years systems, support services, project, program or related experience. Demonstrated communication (verbal/written), customer service and organizational skills required to complete assignments and meet job demands. Ability to perform complex, detailed design and analytical tasks (additional programming experience may be required based on assigned area(s); ability to organize and implement work assignments independently of direct supervision; ability to work well with others and demonstrates flexibility in relating to others. Knowledge of or experience with computer hardware, software and operating/financial systems (i.e. Meditech, Siemens Soarian) and the demonstrated ability to learn new hardware/operation systems/software independently. Ability to analyze and solve complex problems, provide guidance and instruction to customers, write clearly and concisely, interact with customers of varying levels of expertise as well as the ability to communicate technical information to non-technical users. Experience working within hospital information systems/technology industry and various applications (i.e. Meditech) preferred. Demonstrated analytical and problem solving skills required. Demonstrated project management skills and experience organizing and coordinating multiple projects with ability to multitask and prioritize high priority projects simultaneously. Demonstrated critical thinking skills for design, creation and test of programs. Proficiency with the Microsoft office suite including Outlook, Word, Excel and PowerPoint required; Project Access preferred.

PHYSICAL DEMANDS: Speaking, hearing and visual acuity.