1 Branch Manager (FT) Job in Hammond, IN
Regional Federal Credit Union is Hiring a Branch Manager (FT) Near Hammond, IN
Duties and Responsibilities
- Maintain a highly motivated, well-trained team, maintaining effective team relations.
- Assist in the selection of qualified applicants for vacancies, ensuring that the credit union is adequately staffed with competent team members.
- Schedule and give performance reviews and recommend salary adjustments.
- Apply policies and procedures for the branch. Ensure that the branch is in compliance with federal laws and regulations set forth by the National Credit Union Administration and other regulatory agencies.
- Evaluate the sales and service job performance for each front-line branch team member to ensure quality of work and service to members.
- Monitor branch activity, including number of transactions, volume, teller errors, teller and personal and branch sales goals, and new accounts.
- Monitor key products and sales within branch to ensure sound business practices and a high quality of service for members.
- Manage the security and safety of the branch. Analyze and monitor security and safety policies and procedures on an on-going basis. Ensure the team receives on-going training on security and robbery procedures.
- Schedule team members to ensure efficient branch operations.
- Direct and coach the Teller Supervisor to support the branch operations and team management to ensure sales and service standards are met.
- Monitor branch operations to ensure a consistent, professional approach.
- Assist team and members in solving complex account problems and resolving member complaints.
- Create and maintain a sales environment within the branch. Train team to maximize opportunities to sell products.
- Oversee the development and monitoring of team performance standards.
- Design a development and training plan for each direct report to include coaching, motivation and support in conjunction with the Teller Supervisor.
- Communicate properly with all team members to ensure positive and clear understanding of credit union goals and direction.
- Manage and recommend the purchase of equipment and supplies.
- Ensure branch growth to meet established goals defined by the Board of Directors.
- Monitor and process online loan and membership applications.
- Complete other duties as assigned.
- Minimum High school education or equivalent.
- 2 year management experience.
- 2 years general banking experience.
- 1 - 2 years of consumer loan processing experience.
- Successful record in creating a sales culture, achieving established goals and coaching team to improve results.
- Demonstrated ability to work within and develop a team environment.
- Ability to work through problems by listening, thinking through all options, and responding appropriately.
- Consultative skills to identify a member’s financial needs.
- Excellent interpersonal, verbal and written communication skills.
- High attention to detail to ensure accuracy.
- Working knowledge of MS Windows and Office products.
- Bilingual-Spanish speaking preferred.
- Primarily Hammond Branch. Requirement to travel to all branches.
- Competitive salary with benefits including Quarterly Incentive Plan, Health Insurance, 401k, Paid Time Off (PTO) and credit union paid Disability Insurance.
Job Summary
Full Time
$61k-74k (estimate)
12/03/2023
05/21/2024
regionalfcu.org
Valparaiso, IN
50 - 100
Related Companies
The job skills required for Branch Manager (FT) include Leadership, Coaching, Branch Operations, Written Communication, Consumer Loans, Training and Development, etc. Having related job skills and expertise will give you an advantage when applying to be a Branch Manager (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Branch Manager (FT). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Branch Manager (FT) positions, which can be used as a reference in future career path planning. As a Branch Manager (FT), it can be promoted into senior positions as a Top Branch Administration Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Branch Manager (FT). You can explore the career advancement for a Branch Manager (FT) below and select your interested title to get hiring information.
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