As a member of the Regal Ware family, SynergyOps brings over 100 years of experience to its clients providing high quality cookware products that meet and exceed expectations. We are experts in drawing and finishing high performance stainless steel. We believe the kitchen (and the family table) make up the hub of the home, where everyone belongs.

We are all working together to:

• Support our divisions - when they grow, we grow
• Positively impact the lives of over 1,000,000 people each year with our innovative and entrepreneurial mindset
• Create an environment where all employees can do their best work

You will love it here if you believe in the following:

• Everybody matters
• Do the right thing
• We are in this together
• Passion for our customers

If this sounds like the company for you, your seat at our Regal Ware family table awaits.

Your seat at the table: Quality Assurance Manager

You will love this seat if you get, want, and have the capacity to:

• LMA (Lead, Manage, Accountability)
  • Maintain knowledge of current developments in area of expertise
  • Lead a team in the development of Corrective Action & Preventative Action (CAPA) plans based on customer feedback
  • Lead and coordinate communication between Regal Ware Divisions, Product Development, and Manufacturing to address customer quality related concerns
• Development, Alignment, and Execution of The Quality Management System (QMS)
  • Monitor organizational procedures to ensure proper functioning
  • Perform inspections and audits of quality plans
  • Conduct product testing for Quality Assurance, Design Engineering and Research & Development
• Quality Standards Are Defined, Trained, and followed by all.
• Cost Reduction Road Map Developed with Metrics to track progress.
  • Perform analysis and metrics for process quality, product quality, and customer & warranty returns
  • Advise customers on technical or procedural issues and recommend any process or policy changes

We need this seat to have:

• Bachelor of Science in Mechanical Engineering or equivalent 4-year degree.
• 7-10 years of experience in a Quality Assurance role.
• 3 years of experience managing a team.
• Ability to run meetings and present data to all leadership levels.
• Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
• Ability to evaluate information to determine compliance with division standards.
• Logic and reasoning to identify alternative solutions, conclusions or approaches to quality issues.
• Ability to motivate, develop, and direct team, including identifying the best people for the job.
• Experience working with a departmental budget
• Six Sigma Black Belt highly preferred

This seat reports to: VP of Operations

Our company believes leaders are critical to the success of each individual. Because of this, you will have a leader who:

• Works with a sense of urgency and aligned purpose
• Has a passion for our customers and a focus on end consumers
• Is a servant leader who is collaborative and approachable
• Has strong ethics and integrity
• Is courageous and inspirational

There are so many benefits to being a part of the Regal Ware Team! Our benefits package is built with you and your family in mind – and that starts with the things that are most important to you – your health, your lifestyle, and your future. Learn more at https://www.regalware.com/benefits/

*Regal Ware is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.