Referral Coordinator

We don’t just have a mission statement…we have a mission.

At Comprehensive MedPsych Systems (CMPS), our commitment to optimal mental health and steadfast support isn’t just for our clients; it extends to every team member.

Comprehensive MedPsych Systems (CMPS) realizes the strength of our practice is our exceptional staff. We support our employees in building a thriving and profitable workload upon a culture of values of innovation, professionalism, and healthy work/life balance.

We are seeking a Referral Coordinator to join our team. They will perform various administrative functions, including referral processing, verification of benefits, insurance authorizations, patient appointment scheduling, communication with referral sources, and other tasks assigned.

Compensation:

• $15-20 per hour (depending on education and experience)

Schedule:

• 8 AM - 5 PM, Monday to Friday

Essential Functions:

• Responsible for the tracking, coordination, and communication of testing, internal office referrals, and transfer requests
• Ensures complete and accurate patient registration, including demographics and current insurance information
• Handles requests from third-party referral sources and provides relevant information and data
• Assembles information concerning the patient's clinical background and referral needs
• Contact insurance companies to ensure verification of benefits and prior authorization approval requirements are met
• Ensures that referrals are addressed promptly

Skills & Qualifications

• Bilingual English and Spanish (preferred)
• Associate degree preferred or three years of relevant experience
• Strong customer service focus
• Effective verbal and written communication skills
• Teamwork orientation
• Organized and able to manage multiple priorities

Advantages:

• Benefits: Health, Dental, and vision
• 401K with employee matching
• Paid time off (PTO)
• Employee Assistant Program (EAP)
• Mileage and travel reimbursement

About Comprehensive MedPsych Systems (CMPS)

A nationally recognized private counseling center that offers a wide range of mental and behavioral health services delivered by compassionate professionals. We are Florida's largest and most comprehensive private behavioral mental healthcare group, with offices expanded into Alabama.

Comprehensive MedPsych Systems (CMPS) is a proud member of the Refresh Mental Health network. Refresh provides outstanding operational support, infrastructure, and resources to allow clinicians to focus on what they do best—providing exemplary care to clients. This partnership offers additional resources and operational support while maintaining our local identity and leadership.

Refresh Mental Health is an Equal Opportunity Employer that values a diverse workplace. We are committed to building a team that includes all people, including those of LGBTQIA communities, members of all ethnic groups, people with disabilities and medical conditions, foreign-born residents, and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Refresh is also committed to compliance with all fair employment practices regarding citizenship and immigration status.