Job Description

Job Description

Overview

Villas of Holly Brook and Reflections Memory Care is a leading operator of assisted living, and memory care communities in 25 locations in Illinois, Indiana, and Florida.

We are the residence of choice for more than 1,400 seniors, and the workplace of choice for more than 1,000 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them continue making a difference in our world.

Responsibilities

Responsible for the day to day operations and staffing for the kitchen and dining venues of their community.

• Responsibly manages and supervises all Dietary Services staff including scheduling, assignment, direction, performance review (including input on pay adjustments), hiring and corrective action consistent with company policy.
• Meet regularly with residents and family members to confirm that high satisfaction levels are maintained.
• Confirm that the front of house and back of house staff work closely together to deliver a food product that exceeds the residents and / or guests expectations.
• Assist Kitchen staff with back and front of the house operations as needed. This includes the ability to work all stations in the kitchen and / or dining room if needed.
• Work with the Executive Director and front line staff to obtain and maintain department Customer Satisfaction and Quality Enhancement levels at or above designated scores.
• Delegate tasks to all staff so that the kitchen and dining areas are maintained at the highest levels of cleanliness and quality at all times.
• Ensuring that all food is prepared, stored, and served according to Company standards and with state and / or local health code requirements.
• Interview and hire staff for the Dietary Services department.
• Able to understand and maintain monthly and annual budgets for the Dietary Services department including producing written documentation of monthly spend on food, supplies, and labor.
• Work with the staff and residents in the planning and development of recipes and menus based on resident likes and dislikes and monthly budgets.
• Ensure that all staff uses and maintains equipment properly to avoid damage and costly repairs.
• Maintain the appropriate inventory of kitchen supplies, small wares and table ware.
• Responsible for ensuring that purchasing standards are maintained and that appropriate vendors are used at all times. Maintain strong and positive relationships with all vendors.
• May perform other duties as assigned or requested.

Qualifications

• Two (2) or more years Dietary Experience in the hospitality industry preferred
• High School Diploma or General Education Degree (GED) preferred
• Strong organization and time management skills.
• Able to resolve problems of dissatisfied customers and / or employees.
• Certified Food Protection Manager or Food Safety and Sanitation Manager Certification as required by State or local law
• Basic Computer skills Microsoft word, Outlook, and Excel.

Benefits

Offered to full time staff

• Medical, dental, vision insurance
• Paid time off Accrue immediately!
• Life Insurance paid by company
• Short term Disability
• Long term Disability
• Accident Insurance
• 401k with match starting immediately upon hire

Benefits for all staff

• DailyPay (Advanced pay product). Work today, Get paid tomorrow!
• Discount meals while working : $3 / meal

Villas of Holly Brook, Reflections Memory Care and Villas of South Park are an equal opportunity employer.