Parking Manager

Department: Parking - Field Operations(OPS001)

Employment Type: Full Time

Location: I61-0_Portland Operations

Compensation: $19.00 / hour

Description

• Greet arriving and departing guests in a friendly and courteous manner.
•  Act as traffic controller to direct incoming guests to available parking spaces.
•  Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces.
•  Perform daily patrols and issue violation warnings to tenants and visitors that violate garage policies.
•  Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked.
•  Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility or Operations.
•  Use respectful communication to assist guests with their questions, problems, and concerns; relay information to Operations Manager 
•  Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead.
•  Communicate professionally at all times with guests, client, and teammates.
•  Employee must be able to perform essential functions of the position with or without reasonable accommodations.

• At least 18 years of age
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Previous customer service experience, preferred

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
•  Constantly move around the property by walking for extended periods of time, sometimes for entire duration of shift
•  Stand for extended periods of time, sometimes for entire duration of shift

• Work is performed outdoors for extended periods of time including up to the entire duration of shift.
• Employees are subject to environmental conditions including extreme heat and cold weather.
• Protection from weather conditions may be provided, but not necessarily from temperature changes.

Key Responsibilities