Are you an experienced hardware professional with a passion for customer service and team leadership? Do you thrive in a fast-paced environment and possess a strong technical aptitude for hardware products? If so, we have an exciting opportunity for you to join our team as a Hardware Manager at Clouse's Ace Hardware!

Company Overview:

Clouse's Ace Hardware stores is a family-owned and community-oriented business. We take pride in offering a diverse selection of top-quality hardware products and providing exceptional customer service.

Position Overview:

As the Hardware Manager, you will play a pivotal role in overseeing the day-to-day operations of our hardware department. Your primary responsibility will be to lead a team of hardware associates, ensuring they deliver outstanding customer service while maintaining the highest standards of product knowledge. You will also be responsible for managing inventory, merchandising, and assisting customers with their hardware-related inquiries.

Key Responsibilities:

- Manage and lead the hardware department team, providing guidance, training, and support to ensure their success and growth within the company.

- Supervise inventory management, including ordering, receiving, and stock control to ensure optimal product availability.

- Implement effective merchandising strategies to create attractive and organized displays, driving customer engagement and sales.

- Demonstrate exceptional product knowledge, offering expert advice and assistance to customers with their hardware needs.

- Foster a positive and customer-centric environment that encourages repeat business and enhances customer loyalty.

- Collaborate with other department managers to ensure seamless operations and a cohesive shopping experience for customers.

- Monitor and analyze sales data, identifying trends and opportunities for improvement to drive departmental success.

- Enforce safety protocols and maintain a clean and organized work environment.

Qualifications and Requirements:

- Proven experience in the hardware industry, preferably with previous supervisory or managerial responsibilities.

- Strong leadership skills, with the ability to motivate and develop a high-performing team.

- Excellent communication and interpersonal abilities to interact effectively with customers, colleagues, and vendors.

- In-depth knowledge of hardware products, including tools, plumbing, electrical, paint, and building materials.

- Detail-oriented and organized, capable of handling multiple tasks and priorities effectively.

- Proficient in computer skills, including point-of-sale systems and inventory management software.

- Flexibility to work weekends, holidays, and extended hours, as needed.

Join our dynamic team and become a key player in the growth and success of Clouse Family Stores. We offer a competitive salary, benefits package, and a supportive work environment that values teamwork and individual growth.

To apply, please submit your resume and a cover letter outlining your relevant experience and why you believe you are the best fit for this position.

We look forward to receiving your application and thank you for considering this exciting opportunity with our company.

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

• Employee discount
• Health insurance

Ability to Relocate:

• Reed City, MI 49677: Relocate before starting work (Required)

Work Location: In person