At Redwood Credit Union we are on a journey to re-imagine the way we do business, and we can’t do it without you - our next great hire.

Since 1950, Redwood Credit Union has been helping people reach their financial goals and dreams with a focus on helping others. As a not-for-profit financial institution, our passion is for helping our Members meet their financial needs, whether it’s through better rates, low or no fees, or expanded services.

That people-first approach holds true for our employees, too. Our work environment is built on service and trust. It's all possible with a leadership team committed to hiring talented people and helping them develop their careers.

Redwood Credit Union is looking for a creative and passionate Senior Communications and PR Specialist to join our team. The Senior Communications and PR Specialist will serve as the lead writer for Member communications, public relations, key leadership and Official' communications, and urgent/crisis communications. Areas of responsibility may include a variety of communications activities, social media support, public and media relations tasks, or special projects.

Essential Functions:

Communication & Writing

• Write Member communications, Senior Management and Officials’ public communications, copywriting for Member letters and emails, web content, emails, videos, press releases, and other communications and materials. Develop, write, and edit a wide range of communication efforts including annual reports and speeches.

• Provide brand and quality control for department and organizational efforts by writing, proofreading and/or editing a wide variety of communication pieces.

• Recommend and implement improvements, innovation, and increased effectiveness to RCU’s communications.

• Develop and assist with supporting organization’s marketing promotions, materials, and efforts through effective communication.

• Stay current with Credit Union industry, financial and economic environments for emerging consumer and business trends to incorporate into communications and drive recommendations for key issues to be addressed/communicated to a variety of audiences

Public Relations

• Write press releases for The Redwood Group.

• Draft and gain approval of releases, and the timely distribution of news releases to the media.

• Maintain media database and contacts.

• Build relationships with local and trade media.

• Field requests from the media for interviews and make recommendations regarding best approach to response, coordinate interviews, research media questions and craft key messages/preparation documents.

• Coordinate and communicate media conferences working closely with Communications & PR Manager, Assistant Manager, and SVP/Product and Member Engagement.

• Provide back-up support to SVP, Communications & PR Manager, and Assistant Manager as spokesperson with media, as needed and authorized.

• Monitor, track, and report press coverage of The Redwood Group

Social Media

• Review and approve scheduled social media content prepared by Social Media Specialist.

• Function as back-up to Social Media Specialist when necessary to create and schedule content.

Minimum Qualifications: Knowledge, Skills and Abilities

• Exceptional verbal and written communication skills.
• Strong ability to develop, research, write, proofread, edit, and execute communications and public relations efforts.
• Proven knowledge and skills in writing and positioning of corporate communications and promotional efforts including CEO letters and speeches, complex corporate communications, annual reports, brochures, website, press releases, social media responses, crisis communications, etc.
• Proven skills in media relations, public relations strategies, techniques and practices, and media responsiveness.
• Knowledge of rules, regulations, principles, practices and writing techniques, including grammar and punctuation in the AP style.
• Demonstrated knowledge of using the applications within the Microsoft Office Suite, plus additional online tools, and resources.
• Proven knowledge and experience in social media including techniques for content creation and management, creating engaging content, knowledge of techniques and strategies for building social media following and more.
• Ability to establish and maintain effective working relationships with diverse group of people.
• Ability to work under pressure and to communicate effectively in crisis situations while meeting.

The ideal candidate has a combination of education and experience equivalent to a bachelor’s degree in English, Journalism, Public Relations, or closely related field with a minimum of five years of specific job-related experience including writing, proofreading, and editing.

Compensation: base starting range $40.00 to $53.00 per hour commensurate with experience.

Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

Redwood Credit Union offers a robust benefits package to our eligible employees including:

·Competitive medical, dental, and vision insurance, mental health offerings

·Employee performance incentive plan

·Salary Advancement– Merit increase based on performance

·401(k) program with employer match

·Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!

RCU Discounts and Perks-

- RCU employees are eligible for a .75% discount off RCU standard collateral auto loans

- RCU employees are eligible for a 1% discount on all recreational or boat loan products

- 2% discount off Visas and LOC Loans through RCU

- 0% interest on garment, fitness, or home office equipment loan of up to $500

- 100% financing for employee purchased homes!

Why work for Redwood Credit Union?

·Local financial institution, providing unparalleled service since 1950

· Recognized by Newsweek as one of "America's Best Credit Unions 2024"

·Top 5 Healthiest Credit Union in the USA, rated by Glatt Consulting

·Voted Best Places to Work in the North Bay 18 years in a row

·World-class employee engagement scores

·Rated Superior in Service by more than 90% of Members, surveyed by SF Gate

·Recognized by Forbes as one of “America’s Best Small Employers 2023"

Internal Team Members

If you are a current Team Member, please apply through the internal careers page located in RCUNET.

We are an Equal Opportunity Employer