At Redwood Credit Union we are on a journey to re-imagine the way we do business, and we can’t do it without you - our next great hire.

Since 1950, Redwood Credit Union has been helping people reach their financial goals and dreams with a focus on helping others. As a not-for-profit financial institution, our passion is for helping our Members meet their financial needs, whether it’s through better rates, low or no fees, or expanded services.

That people-first approach holds true for our employees, too. Our work environment is built on service and trust. It's all possible with a leadership team committed to hiring talented people and helping them develop their careers.

Redwood Credit Union is looking for a talented Auto Sales Advisor to research, locate and sell a variety of vehicles to our Members and Customers at the RCU Auto Lot.

A bilingual speaker in Spanish is highly desired.

Essential Functions

Customer Service

• Greet Members and answers incoming phone calls.

• Call Members referred to the auto-buying center by branch, member service center or other referrals to set appointments or sell vehicles.

• Perform a professional delivery of new & used vehicles.

• Assist Members/Customers in resolving mechanical and other issues related to purchased vehicles. 

Auto Sales

• Research, recommends, locates and sells brokered new and used vehicles, as needed.

• Compare different vehicles to facilitate the member’s purchase of their desired vehicle.

• Demonstrate and Sell vehicles displayed on the auto buying center lot.

• Meet with Members to research and analyze their desired vehicle(s).

• Organize and arranges timely transportation for brokered vehicles.

• Evaluate and recommends appropriate financing for Members when needed.

• Prepare paperwork for the sale of the vehicle and loan.

• Arrange installation of aftermarket items purchased by Members in a timely manner.

• Sell mechanical breakdown warranties, guaranteed auto protection coverage, perma plate and other vehicle related items.

• Collect trade-in titling documents and obtain loan payoff information.

• Gather member information for submission of loan applications.

• Collaborates with Sales Manager to provide trade-in pricing.

• Ensure maximum flexibility to assist in a variety of functions as necessary.

• Record and maintain SalesForce information and use it to produce sales.

Other Functions

•Implements new CUSO/Credit Union related products and services with other employees of RCU Auto Services as needed.

•Organize, schedule and arrange the transport of vehicles for reconditioning.

•Conducts seminars as needed.

•Provides feedback on marketing efforts.

•Visits branches/departments to promote the RCU Auto Center location & services.

Minimum Qualifications- Knowledge, Skills and Abilities

• Knowledge of types and accessories on automobiles.
• Excellent services skills.
• Skill in the operation of personal computers with office software and printers.
• Skill in the operation of modern office equipment.
• Ability to communicate effectively both verbally and in writing.
• Ability to effectively sell automobiles and/or other vehicles.
• Ability to process vehicle sales paperwork.
• Ability to coordinate a variety of activities simultaneously and prioritize work.
• Ability and knowledge to sell automobile accessories, mechanical break down warranties, guaranteed auto protection (GAP), and Perma Plate
• Ability and desire to work in a team environment.

• Ability to qualify for and maintain a DMV Salesperson License.
• Maintain a valid California Driver’s License.
• Ability to maintain insurance on RCU Auto Services’ insurance policy.

The ideal candidate has a combination of education and experience equivalent to a high school diploma and four years’ automotive sales, bank or credit union experience.

Base salary range is $54,475.20 per year plus commission structure.

Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

Redwood Credit Union offers a robust benefits package to our eligible employees including:

·Competitive medical, dental, and vision insurance, mental health offerings

·Employee performance incentive plan

·Salary Advancement– Merit increase based on performance

·401(k) program with employer match

·Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!

RCU Discounts and Perks-

- RCU employees are eligible for a .75% discount off RCU standard collateral auto loans

- RCU employees are eligible for a 1% discount on all recreational or boat loan products

- 2% discount off Visas and LOC Loans through RCU

- 0% interest on garment, fitness, or home office equipment loan of up to $500

- 100% financing for employee purchased homes!

Why work for Redwood Credit Union?

·Local financial institution, providing unparalleled service since 1950

· Recognized by Newsweek as one of "America's Best Credit Unions 2024"

·Top 5 Healthiest Credit Union in the USA, rated by Glatt Consulting

·Voted Best Places to Work in the North Bay 18 years in a row

·World-class employee engagement scores

·Rated Superior in Service by more than 90% of Members, surveyed by SF Gate

·Recognized by Forbes as one of “America’s Best Small Employers 2023"

Internal Team Members

If you are a current Team Member, please apply through the internal careers page located in RCUNET.

We are an Equal Opportunity Employer